Used 2021 Jeep Grand Cherokee L SUVs for sale near Quantico, VA

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Brought my MDX in for timing belt replacement and could not have been more impressed and pleased. The whole dealership was full of Pohanka workers that were all professional, courteous and helpfull. This really stood out after my experience at the dealership I bought the car at. Shout out to Cedric Singleton who took great care of me.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

everything was smooth . idont have any problems with the way sale was handled. we had a small langage problem

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Great experience with Sheehy Chantilly. Craig Sargent is a fantastic salesperson. This is the 3rd car we've bought from him. Highly recommend working with him. Honest, responsive and incredibly helpful!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

My salesman, DeVonte Mitchell, was amazing. Very hospitable, patient, helpful and genuinely nice. He made the experience stress free and easier than any other car shopping experience I’ve had. I would highly recommend shopping at bay side, especially buying from DeVonte.

Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!

My service advisor Mr. Bryant Burrill has always been very professional, courteous and goes above and beyond. Mr. Burrill has always represented Pohanka Chevrolet very well and I respect him for his honesty that reflects on the values of this company

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

Our salesperson Debra was patient and courteous. Ron and Marvin the managers were very helpful in getting a deal done! Debra, thank you helping us with the purchase of our new car!

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.

We purchased our new Dodge Durango from Koons Tysons CDJR in April. The Sales Manager, Tony Screnci, was instrumental in coordinating the sale of this vehicle. He was very responsive and transparent when answering all of our questions via email and made the sales process go smoothly. He even ensured all paperwork was in order prior to our visiting the dealership. Marc Tranen was our Product Specialist. He, too, was excellent in responding to our emails and furnished information in a timely manner. Unlike sales staff at other dealerships, he never pressured us into making a decision. On the day we signed the contract, he checked with staff throughout the process to see how things were progressing and kept us informed. He spent time demonstrating all the electronic features of the vehicle and even synced our phones in the car's system. He was very easy to communicate with and made us feel comfortable. He gave us his business card and encouraged us to contact him if we had further questions. This is a great dealership and we would defintely consider buying another vehicle from them!!

J-J is very kind and helpful, really appreciate his service they are very good and kindly service for us we really like him services

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

Glad my daughter and I was able to find this dealership. Nice friendly and clean dealership. Not to mention Moses friendly and very great customer service…thanks for serving us with a smile.