Used 2021 Jeep Grand Cherokee L SUVs for sale near South Laurel, MD

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Jason was excellent. Kept me informed with the process every step of the way. Of the dealership that I have dealt with Eastern is the only one I would go back to.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

My experience was excellent. My service advisor Ms.Tracy Suter was very knowledgeable about the service I was getting. She is a great advisor and person. Again Annapolis Infiniti is the best dealership around.

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

Fantastic buying experience. In and out quickly with a fair price. I highly recommend purchasing your vehicle here.

Ronnie Hughes is one of the best sales woman at DARCARS in New Carrollton she takes the time to answer every question that I asked. I am in the process of saving more money so that I can come in purchase that 2017 Dodge Journey. I would highly recommend her to my family & friends. Ms. T. Smith

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

We always receive great service at this Koons Tysons Chrysler dealership. Service managers are excellent and explain everything in detail. Prices are reasonable. Easy to make an appointment. Great communication while waiting. Thank you!

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Wonderful customer service. Very patient, answered all my questions, listened to all my concerns and ensured I understood all my options. Made sure I understood the paper work prior to signing. I was very comfortable working with Kyshawn.

Farrish is fantastic in terms of inventory and willingness to get the deal done. Han Jo is the best salesman there and I encourage everyone to work with him. He is amazing!

Shawn did an amazing job with my car. He provides excellent customer service and is very informative. I will definitely return in the future.

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.