Used 2021 Jeep Grand Cherokee L SUVs for sale near Upper Saddle River, NJ

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Thank you Travis for helping our son with his recent Jeep Compass lease. He loves his new Compass Jeep! We appreciate the time you took with us during the test drive and overall negotiations. I highly recommend Travis for your next purchase or lease for his professionalism.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

The people at Crazy Cars took their time and showed me everything step by step. They were really attentive and helpful, answering all of my questions and making sure I felt good about my purchase. I couldn't have asked for a better way to acquire a car!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Mike Grimaldi did a great job selling me my Jeep Grand Cherokee Limited. I purchased at the end of November and took advantage of some incentives the manufacturer made available at the last minute. Not only did I want a Grand Cherokee, but I wanted an option for automatic emergency braking. Mike knew this option and was able to describe it in detail -- in addition to all the other features of this vehicle. I remain pleasantly surprised by the features baked into my Jeep. I appreciate the confidence the Jeep brand has on the road. And I appreciate the time spent by Mike Grimaldi to ensure I was completely satisified. I would recommend Mike Grimaldi and East Hills if you seek a Jeep, Ram, Dodge or Chrysler vehicle.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Great dealership!! Very responsive and friendly. Always on top of their game for everyone. Very happy.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I went to service department of CJD of Warwick with an oil leak which horrified me. Bobby Leichter identified the problem, contacted the warranty department and had it fixed for me in no time! I am so grateful I went to see him, and will be returning in the future for all my repair needs on my jeep. Thanks a Million Bobby

Absolutely seamless experience getting my new Wagoneer. Travis had everything set up quickly and we couldn’t be happier! Would 100% recommend to anyone in the market.

Great experience with Joe Ibrahim! Easiest 5 stars I've given. I went in on the defensive and ready to face the "used car dealer" and I was immediately put as ease by Joe's demeanor and wanting to make you a happy customer. I came with family to look at a couple cars but not ready to make a decision...that was good with Joe. I came back to test drive and he insisted and extended test drive to include highway, again to make sure I was happy. I had a trade and already had offers and Joe and Zack stepped up and did me justice. The staff was excellent through all the paperwork; smiling, offering me coffee, tea, water...their kindness almost made me suspicious ha ha. I walked away yesterday with a car, a warranty (well priced) and repairs/prep that allows me to walk away confident in my purchase for my daughter. Two thumbs up for Joe and staff!

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you

I had a great time there, the sales woman was on point and I came out driving my dream car. Am definitely gonna be outside this summer :)

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

We had a great experience at the Greatneck location. Hector, Val and the rest of the staff was very friendly and courteous. We was satisfied with our purchase. We recommend this place.

bought a truck from Ken just awsome, knew his stuff coming back for more

Had several sales people contact me. Everything was good. They sold car before I was able to get to it. Was my fault.

Jessica and Vinnie were very helping in the buying process. I would recommend them to anyone.