Used 2021 Jeep Grand Cherokee L SUVs for sale near Wonder Lake, IL

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Great dealership...totally customer focused. Our salesman was Paul F... tremendous attention to detail. Traded in a Velar for a CPO Velar...fair pricing for both the trade and CPO. Highly recommend.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

My car was totaled and I didn’t know what kind of car I wanted. Josh K patiently listened to all my concerns and answered all my questions. He helped me find a car that was perfect for me. Josh is so knowledgeable about the Jeep. I appreciate all his sincere help. Five stars for Josh K and thank you so much. I love my Jeep Compass!

Took my daughter?s 2024 for an oil change and tire rotation. I was in and out in no time. I?m very happy with my service advisor John. He has a great customer service experience and cares about his customers. Thank you very much John!!

My first time at this dealership. I was in for service with the concern of wobbly pulleys on the engine. Service writer explained everything to me with the work they did. It was very thorough. I will not hesitate to come back again for the service.

I have to say that Ryan and the staff at Napleton sure know what they are doing. They were quick to answer any questions I had and took away the fear of buying a car! They were friendly and knowledgeable and NOT pushy like most car salesmen. I walked away with a vehicle that I love and a great experience!! Thank you Ryan for all your help!!

Had a wonderful experience purchasing a new Pacifica. The entire staff, Nick, Brian and Gene were most helpful and answered all questions. Am truly a happy camper!! Driving in style....and comfort!!

I was visiting the area for an extended weekend 800 miles from home, when on Friday evening the dash showed a check engine light, the information center warned about a transmission issue. First thing Saturday morning I called Biggers, and spoke with Mike, the service manager, who said they were booked up, but would be willing to check the diagnostic trouble codes. I arrived at Biggers, and noticed that the repair shop was very large, busy, clean, and well organized. The assistant service manager, also named Mike, checked the codes, showing issues with the transmission. He conferred with their transmission technician, who advised to either leave or tow the car, as there could be potential for a catastrophic failure. While we were waiting for a rental car, Mike came out to say that he'd found a Technical Service Bulletin describing the problem with the recommended fix being to load new software on the transmission control module. I agreed to go ahead; they did the recommended service, and 45 minutes later the car was back on the road. In the 1000 miles I've driven since, the car has been perfect. I really appreciate Mike going out of his way to fit in a stranded out-of-towner for an emergency repair on a busy Saturday morning. If I were local, I'd definitely be back for future service work.

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I was treated with a great deal of respect! My second experience of purchasing my jeep was even better than the first!

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

I really just went in on a Hope & a Prayer! Single father of 3 and I need a vehicle that was safe , reliable and fit our needs as a family The Salesman Mr Worm was brimming with confidence that they could get it done My credit was Very Challenging. As long as I provided bank statements, ID, and proof of address they were able to put me in a beautiful 2019 Buick Encore!

Our salesman Kenyon Carter was fun & great to work with! The finance manager Abaar Ahmed, explained everything we needed to know!

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!

Ron was extremely knowledgeable and helpful. He was a pleasure to deal with and with his assistance, the entire process was seamless.