Used 2021 Jeep Grand Cherokee L SUVs for sale near Yonkers, NY

My buying experience, exceeded all of my expectations. From the moment I arrived at Bill Volz Westchester CDJRAM /CPO, until Brian showed me my Cherokee latitude plus, It was a Five Star experience. Thanks to Mike and his Team

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Chris Gunst was the best! He took his time and gave me the best possible price for a new Jeep Grand Cherokee . My first free oil change was no hassle ; in and out quickly. Very efficient !

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Highly recommend that entire team over at Brooklyn Ram. Jimmy and everyone at the location were genuine, nice, and went above and beyond to make sure everything was as easy as can be. Found a car online, confirmed it was there, scheduled a test drive, and even though they were extremely busy and I had to wait a little bit, they made sure to let me know I was a priority and it was about me, not just a sale.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

I had a great time there, the sales woman was on point and I came out driving my dream car. Am definitely gonna be outside this summer :)

My name is Keisha and I came in today on Halloween was 50/50 to purchase a vehicle I was looking at. Well I ended up purchasing the vehicle. I had a great experice thanks to Authur and Bryant. They were very help with me being unsure as to what I wanted to do. Go check them out. You will get a great price and a great experience!!! 🙌🏽

The overall process of buying my car was 90% stress-free. Alex, my salesman, was great. He was patient and accommodating. He made the remaining 10% portion of this process doable. All of the outstanding issues were resolved timely and professionally. Thank you Alex!!!

Shania was well informed when assisting me to purchase my 2023 outlander PHEV. Shania went over the vehicle step by step and made sure I was comfortable being a first time Hybrid owner. Thank you again Shania

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

Everyone was very quick to help me and I was very pleased. Will come back to purchase my vehicle tomorrow! Very clean facility and restroom!

easy to work with, very accommodating whole process took minutes and picked up the car 2 days later again showed me how everything worked, paper work one two three and on the road I would recommend them highly

This is the second ram truck I have purchased from this dealership. I cannot say enough about their team from Bob Walsh, who I worked with them both trucks to Joe in the customer service area and Joe the sales manager depend over backwards to help you feel good about providing them your business. I highly recommend this dealership.

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

I bought my car from out of state and they made the process so easy and had a wonderful deal on a cpo Vehicle. Quick and easy process was worth buying a vehicle out of state. Thanks to Olu great dealer

Simply the best dealership that I’ve ever dealt with. They are definitely customer driven and every employee is very professional. I would highly recommend this dealership to anyone searching for a new or used vehicle and also highly recommend them for car maintenance.

I recently brought my 2023 Jeep Compass in for Service. The customer service experience I received was a 10 out of 10 from beginning to end.

Excellent service and sales by Brian. I highly recommend this dealership for anyone looking to purchase or lease a vehicle