New and used 2025 Jeep Grand Cherokee L Laredo for sale near Chevy Chase Section Three, MD

Excellent service by Roxine Smith in Bethesda, MD. She is friendly, knowledgeable and very punctual.

My experience with Arthur and his team Kevin and Evan was by far the best I’ve ever had with any dealership. They truly made us feel as though the relationship was of the utmost importance and the vehicle was secondary. We are family now.

Josh was incredibly Professional, And easy to work with. He went above and beyond ensure everything was handled smoothly and efficiently.

First class service from drop off to pick up. It was a first to receive a video of my car in the bay for its servicing that began with a 32 pt inspection. I was able to track the status and was ecstatic to receive a text and phone call that my car was ready for pick up exceedingly below the estimated time quote. Ourisman Jeep provided transportation fro and to and when I arrived my Jeep was out front sparkling from being hand washed. I cannot say enough about their customer service at every point of contact. (Roxy Rocks and I surely appreciated the kindness from each member of their team.) And the finale, my Jeep is running great! She is quite the jolly Jeep. I am most impressed with Ourisman Jeep and highly recommend them.

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

Everyone was Friendly, polite and attentive. There was no pressure. The whole team worked very well together. I was always able to reach someone and the deal was completed quickly at the price agreed upon. One of the quickest, and most satisfying automobile buying experiences that I have ever had.

We recently purchased a Jeep from Darcars Chrysler Dodge Jeep of Marlow Heights. I visited several dealerships but found the staff at this location very warm, knowledgeable, and understanding of what we were looking for. They did not pressure us like in some other places. They made us an offer that landed the purchase. We highly recommend visiting the Marlow Heights Darcars location for your next purchase.

Great customer service, was a nice experience, staff were very friendly, helpful and profesionals. Keep up the good job guys!. Thanks again

I ordered a 2024 Jeep through Mitch via email. The order process was seamless. Throughout the order waiting period, Mitch was very responsive every time I had a related inquiry. Once the Jeep arrived at the dealership, he notified me asap and I was able to pick it up a couple of days later. I highly recommend Mitch for a car purchase.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Gracias a todo el grupo de Lindsay por averme ayudado en la compra de mi carro especialmente a Jesús Rosa por ser tan amable

Purchased my first brand-new vehicle in 10 years here in late January because the ones I had were junk. I am a former auto salesman and have owned quite a few cars over the years, so I went in expecting the late winter sales pitch. I was also expecting to be shoehorned into a vehicle I know I wouldn't be happy with and a price I would regret paying. I had my target vehicles - both realistic and extremely hopeful. I met the salesman - Carlos - out in the lot and while looking around, I explained what I wanted - and what I didn't want. I was shown several options and took a few test drives before settling on the one that had the most features I desired. Now it was down to price. Suffice it to say, I didn't pay close to MSRP - no lie - and it was all using their dealer discounts and FCA incentives. In the end, I purchased my uniquely colored 2020 Cherokee 4X4 and am extremely satisfied with its looks, ride, options and capabilities. Only regret is getting the base engine. Yes, it was the least expensive of the engine options and it gets reasonable gas mileage for a 4wd rig, but it doesn't feel right to me.

My sales person Dylan was Phenomenal! This dealership is amazing from my sales person Dylan to the Sales manager Michael(Mike) to the Finance manager Tim, they were very patient with me and I would totally come back to buy a vehicle from this dealership they beat the interest rate that Navy Fed gave me and the overall purchase was amazing! They treated me like a family member and Dylan greeted me he ensured me that he would do everything to make my buying experience AMAZING AND FUN!