New and used 2025 Jeep Grand Cherokee L Laredo for sale near Gurnee, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

Our salesman Kenyon Carter was fun & great to work with! The finance manager Abaar Ahmed, explained everything we needed to know!

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

A very pleasant buying experience. Gabe, my salesman was easy to work with. I got everything I wanted added to the vehicle. Everyone is very professional and thorough. Sandy, in customer satisfaction is always making sure you are having the best experience. I am very happy with my buying experience at Kunes.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

We had a very positive car shopping experience at Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and modern. Our sale was coordinated by Chris Krason who was patient and knowledgeable. He listened to our needs/wants. Chris gave clear explanations, was always prepared for appointments, and worked with us as we made our decision. We never felt that he was pushing any particular choice or that we had to make a quick decision. We truly believe that Chris and the team at Wickstrom wanted to help us select a vehicle we would be happy with for the next several years. It was a pleasure buying our vehicle from Chris Krason and Wickstrom Auto! It has now been a week from our purchase. Chris has reached out to make sure we knew he was available for questions, and we know he would honor the offer.

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

Always top shelf service from the sales dept to the service team. I wish I could purchase another vehicle from these guys. Sunnyside is a unique dealership from a by gone era of classic customer first Service.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Quickest and most efficient buying experience. Tristan knew exactly what I was looking for and helped me find it easily. No hours on end in the dealership going back and forth. She found me the best deal she could with the car I wanted.