New and used 2025 Jeep Grand Cherokee L Laredo for sale near Jessup, MD

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Andrew Thomas was very helpful, personable, genuine and passionate about his work. He answered every question, was knowledgeable in the differences between our current Ram 1500 Bighorn and the 2023 Ram 1500 Big Horn we were looking to purchase. Loved that Len Stoler had such a great selection of trucks versus other dealerships in our area. The dealership was beyond fair and reasonable when it came to our trade. Nancy Wilkes really searched for the best financing deal out there. The entire experience was such a pleasure. We will definitely be back the next time we are in a market for a Truck!! Jesse and Carrie

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Gerald Andre deshields was excellent him an his team moved fast I was in and out

Great hardworking honest employees and a clean environment to sit in while your vehicle gets serviced. I will keep coming here for years to come.

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

My car buying experience today was fast, and efficient from the very start. Apart from having an awesome collection of vehicles, the Staff was very helpful. The salesman who assisted me went above and beyond to make sure this purchase was successful. Would recommend to anyone👍🏽👍🏽👍🏽

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

Great staff! Very informative, respectful, kind and courteous. I would definitely recommend this dealership! Loved it!

Hector was the most accommodating and solicitous sales person I’ve ever encountered. He spent as much time as I needed to make a decision and more to familiarize myself with the Jeep Cherokee. Clearly he deserves a 10 out of 10!!

Josh was incredibly Professional, And easy to work with. He went above and beyond ensure everything was handled smoothly and efficiently.

First class service from drop off to pick up. It was a first to receive a video of my car in the bay for its servicing that began with a 32 pt inspection. I was able to track the status and was ecstatic to receive a text and phone call that my car was ready for pick up exceedingly below the estimated time quote. Ourisman Jeep provided transportation fro and to and when I arrived my Jeep was out front sparkling from being hand washed. I cannot say enough about their customer service at every point of contact. (Roxy Rocks and I surely appreciated the kindness from each member of their team.) And the finale, my Jeep is running great! She is quite the jolly Jeep. I am most impressed with Ourisman Jeep and highly recommend them.

Everyone was Friendly, polite and attentive. There was no pressure. The whole team worked very well together. I was always able to reach someone and the deal was completed quickly at the price agreed upon. One of the quickest, and most satisfying automobile buying experiences that I have ever had.

We recently purchased a Jeep from Darcars Chrysler Dodge Jeep of Marlow Heights. I visited several dealerships but found the staff at this location very warm, knowledgeable, and understanding of what we were looking for. They did not pressure us like in some other places. They made us an offer that landed the purchase. We highly recommend visiting the Marlow Heights Darcars location for your next purchase.

Met Ms. Ronnie Hughes when I went to Darcars in New Carollton just to browse. She greeted me with such a warming smile and a positive attitude which made me feel more relaxed. Her phenomenal interpersonal skills allowed me to take my time and explain what I wanted. Ms. Ronnie, you truly are a "Grade A" Saleswoman, thank you & keep doing your thing!!!