New and used 2025 Jeep Grand Cherokee L Laredo for sale near Melrose Park, IL

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.

In for an oil change and tire rotation as well as a software update. No issues and work was completed early. Waiting room was nice and the complimentary snacks were great.

We originally intended on purchasing a Volkswagen Tiguan at a different dealership, and were mistreated and left. Our second option was to buy a Jeep Wrangler. Three people I had spoken with recommended that I have to visit a Salesman by the name of Hamzeh at Bettenhausen Jeep. On Wednesday, my Wife and I went in, and he introduced himself and asked what we were looking for, and explained the different trims. Right off the bat he found a few options for us. Called for someone to get it from their second location, and we waited until it came. We knew we were bound to find a Wrangler to fall in love with, because they have so many in stock, and that they have one for just about anyone. We drove it, and fell in love. Originally, I won’t lie, we were put off by the price at first, and had to sleep on it. We went home feeling great with our interaction there and knew that was the car we had wanted to take home. The next day on Thursday, I called Hamzeh and told him there was a different Wrangler with the exact same specs, just a darker color that we had wanted to see. An hour and half later we stopped by and they had the Jeeps side by side. We picked a color and went inside. We weren’t even planning on purchasing that soon, and we ended up with the paperwork and signing away all in less than 24 hours. He’s a family man, all around kind of guy, and selfless. Thoroughly explained everything, made sure we were comfortable, and honestly he was a great salesman. The best part is he took care of all of the paper work and financing. There was no sleazy finance manager to go to! We stayed with him from beginning to end and I loved that process more than anything. They owe us a second key, and he’s the one following up with me on it, not even the other way around!. He’s proactive about it, whereas for me, I’m patient not in a rush. We will definitely be returning customers. He definitely has earned our business and future business. If you want an honest person, who is a family guy, all around a great guy, go to him! We are happy Jeep Wrangler owners and we cannot wait to add all of the accessories to it! Thank you to the Bettenhausen team and Hamzeh!

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

Jared Nelson provided exceptional service in connection with purchase of a new Jeep. Thank you!

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

Dealing with my sakes person Katherine was the best experience I have ever had Purchasing a new vehicle. From start to finish she kept us updated constantly on the vehicle we specially ordered. I wish every experience was as easy and pleasurable as this one.

I was assisted by Sales and Leasing Manager Nick P and the rest is history. Great guy Best experience I have ever had at a dealership. Thanks Nick for being a (Good Guy).