New and used 2025 Jeep Grand Cherokee L Laredo for sale near Santa Susana, CA

We had a great experience at Crown! Our sales person Rafael went above and beyond to made sure I found the wrangler I’ve been looking for to a T. He made sure my family and I felt comfortable, never pressured to make a purchase. As well as our financial rep I forgot his name but he was Salvadorian. We would definitely recommend this dealership for their customer service and variety of cars on the lot!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Melvin Sandoval was a top notch individual to work with! I would highly recommend asking for him specifically. His knowledge of the vehicles he is selling is phenomenal. He was able to answer all of our questions and offer even more info than we knew we needed. He did not pressure us at all and the whole process was very smooth. We felt very well taken care of throughout the whole process. Save yourself some time, and start with seeing Melvin first! Jeremy in finance was also top notch. I would assume he was working in finance way beyond what time he has under his belt.

Great service. They always have a package deal for oil changes. I feel like the service is fast. Saturdays are a little busy but other than that, no issues.

I have bought a couple of cars here. Nothing but positive experiences. Also best service center I’ve ever been to

Sold my Pacifica Van here recently and the process was so smooth and easy. Received more money that I was offered at another dealership as a trade in so it was worth the trip to this awesome dealership. Thank You Savannah!!

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

I took in my car for service and would recommend this place to anyone that is seeking a clean and professional environment. The staff are always very polite and help you out with any questions or concerns that you might have. Ask for Gary next time you need service done to your car.

I had an amazing experience with Cesar he was very friendly and easy to work with. It was a hassle free process and would recommend Dodge in Van Nuys.Thank you guys for making this process a joyful one!!!

Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

Had a pleasure doing business with Russell Westbrook CDJR for my new 2021 Dodge Challenger! Zaman, Moses, and Jay worked with me tirelessly to make sure I was happy with the car and our deal for it. This is the second vehicle I've bought from them and I'll definitely be back for a third in the future. Highly recommended!