New and used 2025 Jeep Grand Cherokee L Laredo for sale near Woodridge, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Jayson Fleisner was a joy to work with. He is very down to earth and works very hard to help you in any way he can to make your car buying experience a good one. I would suggest him to anyone looking for a new car.

Appreciate that your service mgrs are personal in how they great and give attention to all that come. There was one service scenario I'm still processing in my head but I don't feel hesitant with sharing these thoughts right now

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

Great experience JC really took the time to understand my needs and made everything feel easy and effortless. He really went above and beyond last time I purchased a vehicle was 14 yrs ago so I was extremely happy.

Joe Peterson is the person you want to work with. Joe did an outstanding job of answering any and all questions regarding my out-of-state purchase. Joe made me feel comfortable like a personal friend during the entire buying process for my 2021 Black Diamond Ford Bronco 2-door. I cannot speak more highly of this man. I would not hesitate for a minute to work with Joe on a future purchase. Thank you Joe.

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

As always Jennifer is so helpful and friendly. Keeps me posted on time frame. This was routine oil change.Service manager Mike J. is great to work with

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We originally intended on purchasing a Volkswagen Tiguan at a different dealership, and were mistreated and left. Our second option was to buy a Jeep Wrangler. Three people I had spoken with recommended that I have to visit a Salesman by the name of Hamzeh at Bettenhausen Jeep. On Wednesday, my Wife and I went in, and he introduced himself and asked what we were looking for, and explained the different trims. Right off the bat he found a few options for us. Called for someone to get it from their second location, and we waited until it came. We knew we were bound to find a Wrangler to fall in love with, because they have so many in stock, and that they have one for just about anyone. We drove it, and fell in love. Originally, I won’t lie, we were put off by the price at first, and had to sleep on it. We went home feeling great with our interaction there and knew that was the car we had wanted to take home. The next day on Thursday, I called Hamzeh and told him there was a different Wrangler with the exact same specs, just a darker color that we had wanted to see. An hour and half later we stopped by and they had the Jeeps side by side. We picked a color and went inside. We weren’t even planning on purchasing that soon, and we ended up with the paperwork and signing away all in less than 24 hours. He’s a family man, all around kind of guy, and selfless. Thoroughly explained everything, made sure we were comfortable, and honestly he was a great salesman. The best part is he took care of all of the paper work and financing. There was no sleazy finance manager to go to! We stayed with him from beginning to end and I loved that process more than anything. They owe us a second key, and he’s the one following up with me on it, not even the other way around!. He’s proactive about it, whereas for me, I’m patient not in a rush. We will definitely be returning customers. He definitely has earned our business and future business. If you want an honest person, who is a family guy, all around a great guy, go to him! We are happy Jeep Wrangler owners and we cannot wait to add all of the accessories to it! Thank you to the Bettenhausen team and Hamzeh!

I was assisted by Sales and Leasing Manager Nick P and the rest is history. Great guy Best experience I have ever had at a dealership. Thanks Nick for being a (Good Guy).

Good job by Laura while I waited and coffee was provided an I watched the news on tv and caught with the latest news for the day

Great service and Juan Carlos is the best! Thank you so much! You make it easy 😊