New and used 2025 Jeep Grand Cherokee L Limited for sale near Chevy Chase Section Five, MD

Excellent service by Roxine Smith in Bethesda, MD. She is friendly, knowledgeable and very punctual.

My experience with Arthur and his team Kevin and Evan was by far the best I’ve ever had with any dealership. They truly made us feel as though the relationship was of the utmost importance and the vehicle was secondary. We are family now.

Josh was incredibly Professional, And easy to work with. He went above and beyond ensure everything was handled smoothly and efficiently.

I had a great experience buying a car with Nabil! He was friendly and made me feel welcome right from the start. Nabil listened to what I wanted and helped me find the perfect car without any pressure. He really knows his stuff and gave me honest advice. After I bought the car, he even checked in to see how I was doing. If you need a car, I highly recommend Nabil. However, I had a disappointing experience with Rodriguez, the financial specialist. Despite having the highest credit score, he didn’t offer me a competitive percentage rate from well-known institutions like Bank of America, Capital One, etc. Instead, he suggested a high rate of 7.99% from lesser-known financial institutions, which just didn’t make sense to me. In comparison, Nabil, my car sales representative, was outstanding and deserves a 5-star rating for his excellent service, whereas I would give Rodriguez a 1 for not being helpful in getting a fair financial deal.

Had an excellent experience with a somewhat-complicated deal, and couldn’t have gotten it done without Saad Ismail and Vinny Choi. They even wrapped it up in less time than expected, at a lower payment than I was originally offered. Great birthday gift! Definitely recommend Farrish Jeep for both Sales and Service.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Great staff and exceptional service! Beautiful dealership. Everyone is always friendly, professional and very helpful. Thank you so much for all you do!

Gracias a todo el grupo de Lindsay por averme ayudado en la compra de mi carro especialmente a Jesús Rosa por ser tan amable

My only complaint is the timing to wait for an oil change should not exceed 60 minutes. Antwerpen had a desk just for oil changes. Wish it was back. Major services are always given realistic timing.

Service writer Karen made sure my wife’s vehicle was taken care of quickly and easily. I let her know my concerns with the vehicle and she made sure the mechanic checked everything over while attending to the initial reason I brought it in. Karen really knows this business well, listens to her clients concerns and makes sure they are happy befuthey leave. I highly recommend her !

The Service man was pleasant and he worked with me to get my repair done quickly and accurately.

The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.

Oil change went well, tire tread too low to rotate. Brakes were done by lunch.