New and used 2025 Jeep Grand Cherokee L Summit for sale near Downers Grove, IL

I’ve purchased several vehicles over the years, but this experience stood out above the rest. Mike K and Kelsey demonstrated professionalism from start to finish. They paid attention to every detail, ensured the vehicle was in excellent condition, and managed the paperwork seamlessly. My husband and I are looking forward to returning when it’s time for our next purchase.

Great staff took care of us. Couldn’t have been happier with our experience. Thanks

In for an oil change and tire rotation as well as a software update. No issues and work was completed early. Waiting room was nice and the complimentary snacks were great.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

I would like to say thanks again for everything Ov Perez and Mr.Gus sales Manager U guy's made it happen for me God bless U guy's & keep up with the great work.

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Staff was professional and friendly. Wirk was done on time and as promised. Definitely would recommend and will return for future services. I have purchased nearly all my vehicles here over the last 15 years.

Lanny was professional, knowledgeable, and quick to help us with our purchase. This was our third time purchasing a car from Zeigler of Schaumburg. Highly recommend!

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Appreciate that your service mgrs are personal in how they great and give attention to all that come. There was one service scenario I'm still processing in my head but I don't feel hesitant with sharing these thoughts right now

We originally intended on purchasing a Volkswagen Tiguan at a different dealership, and were mistreated and left. Our second option was to buy a Jeep Wrangler. Three people I had spoken with recommended that I have to visit a Salesman by the name of Hamzeh at Bettenhausen Jeep. On Wednesday, my Wife and I went in, and he introduced himself and asked what we were looking for, and explained the different trims. Right off the bat he found a few options for us. Called for someone to get it from their second location, and we waited until it came. We knew we were bound to find a Wrangler to fall in love with, because they have so many in stock, and that they have one for just about anyone. We drove it, and fell in love. Originally, I won’t lie, we were put off by the price at first, and had to sleep on it. We went home feeling great with our interaction there and knew that was the car we had wanted to take home. The next day on Thursday, I called Hamzeh and told him there was a different Wrangler with the exact same specs, just a darker color that we had wanted to see. An hour and half later we stopped by and they had the Jeeps side by side. We picked a color and went inside. We weren’t even planning on purchasing that soon, and we ended up with the paperwork and signing away all in less than 24 hours. He’s a family man, all around kind of guy, and selfless. Thoroughly explained everything, made sure we were comfortable, and honestly he was a great salesman. The best part is he took care of all of the paper work and financing. There was no sleazy finance manager to go to! We stayed with him from beginning to end and I loved that process more than anything. They owe us a second key, and he’s the one following up with me on it, not even the other way around!. He’s proactive about it, whereas for me, I’m patient not in a rush. We will definitely be returning customers. He definitely has earned our business and future business. If you want an honest person, who is a family guy, all around a great guy, go to him! We are happy Jeep Wrangler owners and we cannot wait to add all of the accessories to it! Thank you to the Bettenhausen team and Hamzeh!