New and used 2025 Jeep Grand Cherokee L for sale near Acworth, GA

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Excellent! Didn?t have to worry about anything. I was kept up to date on everything. Staff was nice and courteous. Normally I would have gone to the Lithia Springs location but, decided to give Dallas a try.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Our experience was great!!! Hands down Cody totally earned the name "Hitman". We knew what we wanted, called ahead, you had it. We arrived, drove it and the rest is history. Never been in and out of dealership that quick. Loved being able to reserve vehicle that I wanted. Thank you...Shottenkirk!!!

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Great working with Angel, Aiden and Matt. Everyone was very friendly and helpful. Test drove a Durango. Had to think about it. They were not pushy at all. I ended up trading my truck in which was very hard. But have a big family needed more room .

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

No we didnt get what we wanted, but we were given goals and timelines to meet those goals, because' they work for you" and are trying to build a relationship not a bankroll. We love this dealership. They have our best interest first and foremost. you just have to go in with an open mind not a strong opinion. Especially if your credit is not so Kosher. There is always a solution never a problem.

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Omg Mr. Hooper and Mr. Whitehead was so helpful and understanding, I came across a problem and got it resolved instantly I def will refer this dealership to ANYONE. Their customer service was outstanding and I actually felt heard… Thank you Mr. Hooper and Mr. Whiteheads make sure yall check them out. I had a great experience and will refer anyone to them

Special thankss to General Manager David Booth , Carol aka Hellcat, Susan, and Bobby for the flawless day purchasing my vehicle. The customer service and professionalism is immeasurable.

My salesman Joe was incredibly helpful in getting the exact car I wanted. I traded in my 2017 Jeep Grand Cherokee Overland to get a 2023 Overland. There was not one on the lot with the color I wanted - Baltic Gray. The sales, finance and management all worked together and found the exact car I wanted. They took the time to show me all the new applications in the car and how the new car functioned. I would recommend my family and friends to Shottenkirk - Canton, GA I would re

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Nichole and Angel knocked it out the park!!!! Best experience I?ve ever had out of 50-60 car purchases in my day . Easy , fast, efficient and I?m happy!!!