New and used 2025 Jeep Grand Cherokee L for sale near Casa Conejo, CA

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless

The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!

The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.

Very professional and home environment, they care about you as person, and understand you necessity of the new cars and work to give you a good deal

Our salesmen Was Ben Nagler,I highly recommend him,he was knowledgeable about the brands I was interested in and was not pushy or annoying.

Jayden was amicable and knowledgeable and a pleasure to work with. I definitely recommend him to friends. I am definitely enjoying my new red Hornet.

I had an amazing experience with Cesar he was very friendly and easy to work with. It was a hassle free process and would recommend Dodge in Van Nuys.Thank you guys for making this process a joyful one!!!

Overall, customer service was good which to me is by far the most important. I only had one issue and that was after getting my oil changed the next day the cover on the oil pan was dragging possibly to due to not putting it back on right. I took it to them the very next day and they managed to take care of it no questions asked. I also managed to have my tires swapped out for all new tires , as they managed to give me a decent price on them including installation. Communication was definitely great and I appreciate their service. I would definitely recommend dependable dodge to anyone looking to buy a car.

We had a great experience at Crown! Our sales person Rafael went above and beyond to made sure I found the wrangler I’ve been looking for to a T. He made sure my family and I felt comfortable, never pressured to make a purchase. As well as our financial rep I forgot his name but he was Salvadorian. We would definitely recommend this dealership for their customer service and variety of cars on the lot!

Great service. They always have a package deal for oil changes. I feel like the service is fast. Saturdays are a little busy but other than that, no issues.

I had my car serviced at Dependable Dodge yesterday and it was a quick and friendly service. The car was done earlier than expected and they kept me updated on the progress all along. Their electronic interface is cutting edge. I received appointment reminders before my appointment, received a confirmation when I dropped the car off and then received a prompt notification when my car was ready. David, the service advisor, was great. I highly recommend having your car serviced at Dependable Dodge. It's a great dealership all around!

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

The seller was very nice to us when we ask questions he was very nice to answer them and give us a great response that would make us understand what the car had and what it didn’t have and he took his time to explain everything well you.