New and used 2025 Jeep Grand Cherokee L for sale near Channel Lake, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

A very pleasant buying experience. Gabe, my salesman was easy to work with. I got everything I wanted added to the vehicle. Everyone is very professional and thorough. Sandy, in customer satisfaction is always making sure you are having the best experience. I am very happy with my buying experience at Kunes.

We recently purchased a new vehicle with Wickstrom and Michael Kajdanowski was our sales representative, he was very knowledgeable and experienced and just awesome to work with! We highly recommend Wickstrom and Michael!

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Jacob Weidert was very helpful and knowledgeable when trying to help us find the perfect vehicle for our family

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

I purchased a Jeep Grand Cherokee through Wickstrom Auto Group, working with Eric Jensen, six years ago. That proved to be an excellent experience. So when I was recently in the market for a new vehicle my first stop was back to Wickstrom Auto Group and was thrilled to learn I would once again be working with Eric Jensen. Eric patiently guided me through the education process, a test drive, and the financial arrangements to purchase a Jeep Wagoneer, then a Lincoln Aviator, and finally the Grand Cherokee Summit which I ultimately purchased. Throughout this recent purchase, I found Eric Jensen to be the same friendly, knowledgeable, and totally professional sales consultant I had experienced working with six years earlier. The entire start to final delivery process working with Eric and the Wickstrom Auto Group Team was simple, efficient, and totally stress-free. In short, an outstanding overall experience. I would strongly recommend the Wickstrom Auto Group and Eric Jensen to anyone who is in the market for a new automobile. It was a pleasure working with them.

My 2020 Ford expedition is the 3rd new Ford I have purchased from Miller Motors. We go out of our way to do business with them. We drive past 2 Ford dealerships in Illinois to Burlington Wi. We are treated like valued customers here.

Just purchased a used Pacifica from Wickstrom , Woody Woodworth helped me find the right car for my family and my budget. Woody provided excellent service!

Rae was awesome and gave us a great overall experience. She was patient and not high pressure at all. She was very knowledgeable and I would definitely work with her again.

Worked with Nathan on leasing a F150 and explorer. He was great to work with, very polite and professional. He got us a great deal on both vehicles. Will definitely be going back for future vehicles, and highly recommend going with Wickstrom Ford.

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

Ordering my new truck went very smoothly. Jake Weidert was knowledgeable of the vehicle I was interested and the dealer pricing was an exciting incentive. My new truck came when expected and was exactly how I ordered it.