New and used 2025 Jeep Grand Cherokee L for sale near Dacula, GA

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Went in with price and vehicle in mind and the dealership was willing to negotiate to get me into the vehicle we wanted. Would recommend Benni to anyone. Great service.

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

Service was quick. Always friendly and courteous when checking and out. Nice to see the same person. Great and quick. Thank you, greatly appreciate the promptness.

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated their professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Monte Williams is ALWAYS very professional and helpful during my visits. 5 stars ✨✨✨✨✨and give the man a raise xxxx it ! He keeps me coming back for ALL my service needs from the rooter to the tooter ! He’s also good with communicating with what’s going on with my vehicle . I appreciate you Montae ! Great teamwork buddy !

We were pleased with the work that was done on our vehicle and we are really thankful for all Rick for taking his time with us. Hayes is a great dealership and we would highly recommend them!

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

This is our second vehicle that we acquired from Dodge with the salesperson, Josie. She demonstrated exceptional knowledge in addressing our inquiries regarding the car. We are super happy with her customer service she was a great pleasure to work she's made our car buying experience exceptional again. Ask for her.

Had a jeep that just shut off one day would not crank anymore ticket to the dealership Jason Kummer, camp us up-to-date on all the repairs and everything wrong gave us prices before they proceeded great experience dealing with the parts and service department

Professional service fast and efficient. Got u in and out in a timely manner. Highly recommend

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Chad Harrison went above and beyond to make this bad deal right. I have to say he cares about customer experience and took the time to make it right! Deal was successful in end because of his time to correct any misunderstandings.