New and used 2025 Jeep Grand Cherokee L for sale near Merrifield, VA

I had a great experience buying a car with Nabil! He was friendly and made me feel welcome right from the start. Nabil listened to what I wanted and helped me find the perfect car without any pressure. He really knows his stuff and gave me honest advice. After I bought the car, he even checked in to see how I was doing. If you need a car, I highly recommend Nabil. However, I had a disappointing experience with Rodriguez, the financial specialist. Despite having the highest credit score, he didn’t offer me a competitive percentage rate from well-known institutions like Bank of America, Capital One, etc. Instead, he suggested a high rate of 7.99% from lesser-known financial institutions, which just didn’t make sense to me. In comparison, Nabil, my car sales representative, was outstanding and deserves a 5-star rating for his excellent service, whereas I would give Rodriguez a 1 for not being helpful in getting a fair financial deal.

Hector was the most accommodating and solicitous sales person I’ve ever encountered. He spent as much time as I needed to make a decision and more to familiarize myself with the Jeep Cherokee. Clearly he deserves a 10 out of 10!!

I am writing a review of this dealership based on my experience dated 02/15/ 2025. I purchased a 2025 pacific on Saturday. I had been in contact with the salesman Taz and several manager over the phone and e mail in hopes of making my time at the dealership as quick as possible. even though I had prearrange before I got there as much as possible, I had selected the vehicle and verified that it was there and told them what type of transaction, I arrived early at 10:30 am in hopes of leaving before the weather turned bad. I asked several time that I wanted to leave soon, but I could not leave until 5:30 in the evening when it was pouring down rain. My best experience was with The salesperson, Taz who assisted me every step of the way as much as he could. He is a true credit to the dealership and I really appreciated his help along the way as I am an elderly disabled vet. He made sure that my vehicle was prepped and transfer of my equipment was done WAJ

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Great customer service, was a nice experience, staff were very friendly, helpful and profesionals. Keep up the good job guys!. Thanks again

Overall have been satisfied with Safford. Only minor complaints… like recently went for a simple tire rotation…nothing else… not even balancing and was surprised to find an additional charge of 10.00 for shop supplies and hazardous waste materials disposal. Not sure what shop supplies were needed or what hazardous waste needed to be disposed of from simply rotating the tires.

I had a good experience at Safford Chrysler in Springfield VA when I went to buy my Toyota Prius. Asad, the young car sales man was very nice, helpful and patient. He answered my questions and he didn’t hesitate to ask his boss about any thing that he could not answer himself. I would recommend this car dealer to my friends.

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!

I appreciate the honesty and professionalism with these guys. They always do a great job with my car, and it never takes more than a couple of days. Highly recommend Safford Jeep.

Sean replied immediately to my inquiry on cars.com and had the car waiting for a test drive a couple hours later. He was attentive and helpful, and addressed all of my concerns about the vehicle and the transaction. Sean was straightforward and genuine -- the best salesman I've ever encountered at a dealership. I would buy from him again.

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!