New and used 2025 Jeep Grand Cherokee L for sale near New Windsor, MD

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Nick Kam was very easy to work with. Quickly got down to a great price a he was informative without being pushy, it was a nice experience.

Andrew Thomas was very helpful, personable, genuine and passionate about his work. He answered every question, was knowledgeable in the differences between our current Ram 1500 Bighorn and the 2023 Ram 1500 Big Horn we were looking to purchase. Loved that Len Stoler had such a great selection of trucks versus other dealerships in our area. The dealership was beyond fair and reasonable when it came to our trade. Nancy Wilkes really searched for the best financing deal out there. The entire experience was such a pleasure. We will definitely be back the next time we are in a market for a Truck!! Jesse and Carrie

My only complaint is the timing to wait for an oil change should not exceed 60 minutes. Antwerpen had a desk just for oil changes. Wish it was back. Major services are always given realistic timing.

Extremely pleased with the entire staff, and specifically the sales team. They were able to locate the Grand Cherokee we were looking for within less than 24 hrs and finalize the sales very quickly…

Great hardworking honest employees and a clean environment to sit in while your vehicle gets serviced. I will keep coming here for years to come.

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!

The Service man was pleasant and he worked with me to get my repair done quickly and accurately.

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

They did a great job. I recommend them for any future service. Thank You very much.

Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.