New and used 2025 Jeep Grand Cherokee L SUVs for sale near Big Bear Lake, CA

Advisor cley very informative and knowledgeable. Brought in my vehicle for service check in process was quick and easy, with appointment . Received text alert when vehicle was ready for pickup.

Was a bit nervous that this vehicle would not be big enough for our family, but it has worked perfectly…plenty of room for all of us and our dog!

Service is top notch!! I live some distance away, and pass two other dealerships to have my service work done. Wouldn't go anywhere else.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

I took my car in because it misfired mutiltiple times and wouldn't start. However when a diagnostic test was done the engine light went off and the car started as normal. Carlos called me and said everything was fine but they wanted to keep the care one more day to make sure. I was stilled concerned because a diagnostic test was over $200. I told Carlos the thought of paying over $200 for someone to look at my car hurts financially. He said, well our men did take time to work on it . I said okay I understand. When he called me to tell me I can pick up my car I said he also said to me that his manager said there will be no charge. I cried. I couldn't believe it. I felt like Moss Brothers care about me as a human being and not just a car invoice. My car is running great. And I feel I can take my car to Moss Brothers and not worry if I'm being taken advantage of.

Service writer Carlos is awesome! Communication is important to me because I need to plan my day and week. Carlos called as promised the day after I dropped my car off for a diagnostics on the remote keyless entry system. I was 100% convinced the receiver was bad because I had checked the remote batteries with a meter. They tested fine, so I took the car in. Well, my car was fixed, quickly, and for a very reasonable price. Needless to say I am very pleased I didn’t need a new unit and I wasn’t without my car for more than a day. I would also like to compliment Moss Bros CDJR on their new service drive and advisor offices. A very nice upgrade that is sure to please both the advisors but mostly the customers. Well done!

Great customer service provided and everything was explained of what was done to my truck. & as well was able to be finish the same day!

So impressed at the ability to service my vehicle in a short amount of time. I took my vehical to a dealership closer to my home and the service was a joke. It took weeks to get my car back. I will never go to the dealer in my hometown again and happy I found someone that can assist me.

I had my Jeep in for air conditioning repair, they did a great job. Joshua Petty was very polite and explained everything they did for the vehicle. I appreciated his help very much. Thank you Joshua G. Petty

Michael Mitchell is a wonderful person to work with. Mr. Mitchell know what’s good customer service is and I’m proud to be one of his customers.

I wanted to give a big Thank You to Miguel Segundo. I came in on Wednesday, June 7th with an issue with my radio. Accordingly, to the dealership I originally purchased my vehicle from stated that I did not have a warranty when the vehicle was purchased. I went home and was able to contact Miguel with the information. I had my radio purchased and installed within a week. Again, thank you for your taking care of me. You went out of your way to provide good service. Not many service advisors take their time to really help a person. Thank you!