New and used 2025 Jeep Grand Cherokee L SUVs for sale near Chevy Chase Section Three, MD

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

Helen excelled in aiding my car purchase, guiding me through the process seamlessly and efficiently.

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

I had a great experience buying a car with Nabil! He was friendly and made me feel welcome right from the start. Nabil listened to what I wanted and helped me find the perfect car without any pressure. He really knows his stuff and gave me honest advice. After I bought the car, he even checked in to see how I was doing. If you need a car, I highly recommend Nabil. However, I had a disappointing experience with Rodriguez, the financial specialist. Despite having the highest credit score, he didn’t offer me a competitive percentage rate from well-known institutions like Bank of America, Capital One, etc. Instead, he suggested a high rate of 7.99% from lesser-known financial institutions, which just didn’t make sense to me. In comparison, Nabil, my car sales representative, was outstanding and deserves a 5-star rating for his excellent service, whereas I would give Rodriguez a 1 for not being helpful in getting a fair financial deal.

Hector was the most accommodating and solicitous sales person I’ve ever encountered. He spent as much time as I needed to make a decision and more to familiarize myself with the Jeep Cherokee. Clearly he deserves a 10 out of 10!!

I am writing a review of this dealership based on my experience dated 02/15/ 2025. I purchased a 2025 pacific on Saturday. I had been in contact with the salesman Taz and several manager over the phone and e mail in hopes of making my time at the dealership as quick as possible. even though I had prearrange before I got there as much as possible, I had selected the vehicle and verified that it was there and told them what type of transaction, I arrived early at 10:30 am in hopes of leaving before the weather turned bad. I asked several time that I wanted to leave soon, but I could not leave until 5:30 in the evening when it was pouring down rain. My best experience was with The salesperson, Taz who assisted me every step of the way as much as he could. He is a true credit to the dealership and I really appreciated his help along the way as I am an elderly disabled vet. He made sure that my vehicle was prepped and transfer of my equipment was done WAJ

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

Everyone was Friendly, polite and attentive. There was no pressure. The whole team worked very well together. I was always able to reach someone and the deal was completed quickly at the price agreed upon. One of the quickest, and most satisfying automobile buying experiences that I have ever had.

We recently purchased a Jeep from Darcars Chrysler Dodge Jeep of Marlow Heights. I visited several dealerships but found the staff at this location very warm, knowledgeable, and understanding of what we were looking for. They did not pressure us like in some other places. They made us an offer that landed the purchase. We highly recommend visiting the Marlow Heights Darcars location for your next purchase.

Great customer service, was a nice experience, staff were very friendly, helpful and profesionals. Keep up the good job guys!. Thanks again

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.

Sean replied immediately to my inquiry on cars.com and had the car waiting for a test drive a couple hours later. He was attentive and helpful, and addressed all of my concerns about the vehicle and the transaction. Sean was straightforward and genuine -- the best salesman I've ever encountered at a dealership. I would buy from him again.

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.