New and used 2025 Jeep Grand Cherokee L SUVs for sale near Downers Grove, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Awesome best buying experience I have ever and I am very old will tell all my friends .

I’ve called different places for jeep information but this place actually truly helped me a lot, he explained everything to me and broke everything down for me considering I don’t know much about cars. Definitely looking forward to coming in with David and potentially buying my first car!!!

I saw a van listed on Carfax for this dealer. I filled out the request info page ad almost immediatley was contacted by Jesse, that was on a Sunday . Monday we went in and test drove the vehicle. There was no pressure to buy, no showing us more expensive vehicles. We were allowed to test drive without the salesman. Our salesman was Jim. He worked with us to get a payment we could afford. Only one minor hiccup. We were told there were 2 keys available ,but then after all was agreed on ,there was only one . we were told they would et us the second key. They would come pick up the van get the key programed and brig the van back( we are an hour away from the dealer. As promised key was ordered Tues ,Wed the van was picked up an new key was made . They kept the promise that they made.

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

Exceptional experience from the time of inquiry. The Jeep I had originally inquired about through an online query sold that same day. Immediately, Jared started helping find alternative cars that met our needs which involved contacting other dealerships to find a match for us. Within two days, THE JEEP for us had been found! He had a giant red bow put on it for the grand reveal to my daughter which was priceless. The customer service from everyone in the dealership was phenomenal- everyone was attentive to our questions, the purchasing process was quick and painless, and there were frequent communications. I will definitely purchase future cars from Wickstrom.

Wonderful experience! Brian worked with us to find a car for me within my limited budget. We went through several test drives before we found the perfect fit. Brian was great-straightforward, patient, and pleasant throughout. The financing process was quick and enjoyable. The entire staff was accommodating, friendly, and fun even though the process kept everyone past closing. It's rare to be able to say you had a good time buying a car, but I can honestly say I did. I look forward to working with them again in the future and I highly recommend checking them out for your next car purchase.

I was assisted by Sales and Leasing Manager Nick P and the rest is history. Great guy Best experience I have ever had at a dealership. Thanks Nick for being a (Good Guy).

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

Very friendly, informative, and quick with service. Very detail oriented. Answers all questions needed that were asked.

I was impressed by their honesty and straight forward pricing. Sales people don’t work on commission, so not pushy. I was in and out in 2.5 hours with my new car! And the price was exactly what was advertised on cars.com - no added costs once I arrived.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

I would 100% recommend this dealership to anyone buying a car! It was my first time purchasing a vehicle and it went so smoothly thanks to the team at CDJR!

The staff is all great! Wonderful experience! They always are great to us and give us outstanding deals. We would recommend this dealership to everyone.

I came to the dealer to get a new car and to see Carlos and Carlos made it so easy for me as always. He’s a great guy service is exceptional. I would recommend anybody to go to Marino Chrysler and C Carlos highly recommended