New and used 2025 Jeep Grand Cherokee L SUVs for sale near George Mason, VA

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

The best buying experience i had in 60 years. Everyone was professional. There were no gimmicks or pressure.

Tony was really helpful in assisting my service request and also was able to complete all the paper in a timely manner which made my claim process faster

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

great customer service from ruben once again its always a great experience when I am there. I only come to this specific location to have my car serviced.

Gracias a todo el grupo de Lindsay por averme ayudado en la compra de mi carro especialmente a Jesús Rosa por ser tan amable

Definitely I going back to Lindsay I really have nice experience thank you Jesus Rosa

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

Peter was Amazing at taking care of my car from the beginning to the end. Extremely professional and knowledge

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

Josh was incredibly Professional, And easy to work with. He went above and beyond ensure everything was handled smoothly and efficiently.

First class service from drop off to pick up. It was a first to receive a video of my car in the bay for its servicing that began with a 32 pt inspection. I was able to track the status and was ecstatic to receive a text and phone call that my car was ready for pick up exceedingly below the estimated time quote. Ourisman Jeep provided transportation fro and to and when I arrived my Jeep was out front sparkling from being hand washed. I cannot say enough about their customer service at every point of contact. (Roxy Rocks and I surely appreciated the kindness from each member of their team.) And the finale, my Jeep is running great! She is quite the jolly Jeep. I am most impressed with Ourisman Jeep and highly recommend them.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.