New and used 2025 Jeep Grand Cherokee L SUVs for sale near North Druid Hills, GA

Customer service was very nice. Facilitative was very clean love the atmosphere. That?s where I take my car to have service. Dodge Jeep dealership.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Recently went looking for a new Chrysler Pacifica and decided to go back to the dealership I last bought from. I had purchased a 2017 Pacifica Ltd. that was certified pre owned and had enjoyed it the whole time I owned it. Decided to look into a new Pacifica Ltd as well as their Plug in Hybrid, decided to go with the Pacifica Ltd with a tow package. The salesman was very professional and helped with all my questions and concerns. The van came in silver same as my previous one and the technology was a big step up. Jose Rivera was my salesman and he very helpful through the whole process and was not high pressure at all. He gave me all the information and let me make my decision on the van. I purchased the van 1/6/3034 and so far am very happy with it. I would recommend Jose to anyone looking to buy a new vehicle. Thanks Jose!

Stephen and the managers were very helpful to me and my family. We drove 2 hours and caught them right before closing and were given the upmost attention.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Worked with Daniel Ally in sales. Worked hard to make the deal. Both he and the dealership were great to deal with. I would buy from them again.