New and used 2025 Jeep Grand Cherokee L SUVs for sale near Waukegan, IL

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

Exceptional experience from the time of inquiry. The Jeep I had originally inquired about through an online query sold that same day. Immediately, Jared started helping find alternative cars that met our needs which involved contacting other dealerships to find a match for us. Within two days, THE JEEP for us had been found! He had a giant red bow put on it for the grand reveal to my daughter which was priceless. The customer service from everyone in the dealership was phenomenal- everyone was attentive to our questions, the purchasing process was quick and painless, and there were frequent communications. I will definitely purchase future cars from Wickstrom.

I will say the Wickstrom dealership in Barrington provided my BEST CAR buying experience so far! Thanks to Alex Lopez and his professionalism helping us through the entire process, making it easy/seamless to purchase the 2025 Ford Explorer ST. He walked us around the vehicle explaining it entirely and making us comfortable. We really appreciated his follow up process throughout and recommend if you are shopping for a vehicle.....go to WICKSTROM and see Alex Lopez. Thank you, Beth H.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

I purchased a vehicle out of state from Wickstrom Auto and Eric Jensen was extremely helpful in ensuring I had the smoothest process possible. He made sure all of my questions were answered and provided excellent customer service. Very pleased with my experience!

Great experience JC really took the time to understand my needs and made everything feel easy and effortless. He really went above and beyond last time I purchased a vehicle was 14 yrs ago so I was extremely happy.

Jayson Fleisner was a joy to work with. He is very down to earth and works very hard to help you in any way he can to make your car buying experience a good one. I would suggest him to anyone looking for a new car.

What an excellent experience. No messy haggling after deciding to purchase. Paperwork took 20 minutes, start to finish. Super happy with the used F150 we purchased. Manny Avila and Chris McCabe were responsive and proactive throughout the whole process. Definitely recommend to anyone that wants an easy, fair, and enjoyable car purchasing experience!

I got a super great deal and service and they delivered the car to my house the next because I wasn't able to bring it home that day. I highly recommend this dealership

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

Great service and Juan Carlos is the best! Thank you so much! You make it easy 😊

Our salesman Kenyon Carter was fun & great to work with! The finance manager Abaar Ahmed, explained everything we needed to know!

A very pleasant buying experience. Gabe, my salesman was easy to work with. I got everything I wanted added to the vehicle. Everyone is very professional and thorough. Sandy, in customer satisfaction is always making sure you are having the best experience. I am very happy with my buying experience at Kunes.

Gabe Crump was very help full today at the lot. We drove into the lot and with in seconds of looking around Gabe was able to show us some cars that suited my interests. While doing so we were able to take a look at all the cars on the lot and find the right one for me. With just a couple test drives and signatures later I was walking off the lot with the registration to my new car. Thanks for all the great help Gabe and to everyone else at rays for the great first experience

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!