New and used 2025 Jeep Grand Cherokee L SUVs for sale near West Chicago, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

I got a great attention on all my needs they got service on all my cars 3 in total and treat my just like a family member

Matt is sales was very open and honest. He worked to get the payment I needed!

Dealt with David Martinez at Bettenhausen Jeep and had a very positive experience purchasing my new Jeep Trackhawk! While other greedy dealers were "trying" to charge $30K over sticker, David sold to me at MSRP which shows the true character of himself and the operators of this dealership. From start to finish David was friendly, professional, and very helpful ensuring everything went smoothly. Thanks again David, loving all 707 HP of this beast!

What an excellent experience. No messy haggling after deciding to purchase. Paperwork took 20 minutes, start to finish. Super happy with the used F150 we purchased. Manny Avila and Chris McCabe were responsive and proactive throughout the whole process. Definitely recommend to anyone that wants an easy, fair, and enjoyable car purchasing experience!

Joe was our sales associate. He was very knowledgeable and helpful. He was very patient and guided me into the process of purchasing my first car. This definitely helped me solidly my decision of buying the car with this dealership as he was very attentive and willing to help us. Overall, the process was fairly quick and smooth. Great experience and will definitely recommend to others.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Best dealership around. Every employee I came across was kind and very welcoming. JC was outstanding and made the process very easy for me.

Avie and everyone at this dealership were nice, fun, considerate and professional! Excellent service and exceptional experience!

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

Svet was amazing omg he helped me soooo much he was nice patient and he got me what was affordable for my daughter and I this man is definitely an angel and he’s very professional he’s the best there is

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I dealt with Joe Peterson buying my 2007 corvette. I could'nt be happier with the way I was treated from start to finish. Would gladly be back again

I came in to look for a vehicle to purchase on a Future date. And the salesman Elias. Was so kind and took the time to answer all of my questions. Even though he knew it was for a future purchase. I really appreciated the customer service. Thanks.

Quick communication and smooth process. Ov Perez was very professional, helpful salesman who made the sale a great experience.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.