Used Jeep Grand Cherokee L SUVs for sale near Saddle Rock Estates, NY

I am always apprehensive of car dealerships as I feel like shark bait however I have nothing but praise and satisfaction with this dealership. I purchased a preowned Jeep and the dealership made every effort to meet my budget. The transaction was fast, smooth and trouble free. I highly recommend this dealership.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Coming from Nassau County shopping for a used vehicle advertise on Cars.com. used car was fairly priced without the dealer fees which goes from fair deal to high priced. Heard the usual salesman pitch all dealers charge fees which is not true in fact only Bodega type dealers charge fees. Purchase for Infinity's from dealer used and new never any dealership fees, as well as Mazda and Hyundai. Salesman was courteous respectful not pushy and honest facility is what you expect from located in City tight but a lot of vehicles to choose. Maybe just used cars get $1,000 dealer fees or if you buy a Jeep probably none, not sure but would check.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

The staff was great. The cars and trucks are reputable and reliable. They are truthful to the customer. I would recommend them to anyone. Thanks.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Danny was amazing thank you so much my car is so beautiful he’s a very kind fair person again thank you so much !!!!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

The SERVIVE DEPARMENT is excellent - Lewis and mechanics have informed me of issues and there have not been major surprises

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Cam Ellis, the Sales Rep at Rockland Chrysler was absolutely terrific! He was knowledgeable and understanding of my unique circumstances. Everyone at Rockland is upfront and concerned with customer satisfaction. Hats off and a big thanks to Rockland Dodge Jeep Ram!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Chris Gunst was the best! He took his time and gave me the best possible price for a new Jeep Grand Cherokee . My first free oil change was no hassle ; in and out quickly. Very efficient !

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

Simply the best dealership that I’ve ever dealt with. They are definitely customer driven and every employee is very professional. I would highly recommend this dealership to anyone searching for a new or used vehicle and also highly recommend them for car maintenance.

I recently brought my 2023 Jeep Compass in for Service. The customer service experience I received was a 10 out of 10 from beginning to end.

Excellent service and sales by Brian. I highly recommend this dealership for anyone looking to purchase or lease a vehicle

Very nice vehicle with many hi-tech & comfort features. V-6 engine performs well for a 6 cyl. engine but would prefer a V-8, which is no longer an option. Very happy with over all performance.

Very welcoming and helping atmosphere from the start. I was helped by Ricardo Matienzo to buy a car and the whole process went by smoothly, far easier than any other dealership. Great people, great deals, great dealership.