Used Jeep Grand Cherokee L SUVs for sale near Windsor Mill, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

Jake and the team were friendly, patient and competent. We got a fair price for a great car. Thank you!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

I love my vehicle. It's a 2023 model year Jeep Grand Cherokee L in the Summit Reserve trim with the 5.7 liter HEMI V8 engine. Overall sleek exterior design of the vehicle is nice. As for the interior, it's great! Nice and comfortable interior. Palermo leather seats, massaging front seats and power folding rear seats. Heated/ventilated seats for both the first and second rows. Front passenger infotainment screen, interior camera, night vision camera, ambient lighting and a 19-speaker premium audio system. More importantly is the excellent performance. This V8 engine comes with 357 horsepower and 390 pound feet of torque. It'll go from 0-60 in 6.1 seconds. Very good acceleration for sure. A recommended vehicle for performance, enjoying features, hauling passengers and carrying big loads when seats are folded. 👍👍

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

Great improvement on previous model. Third row seat is terrific. Off road capable with luxury throughout. Big tech improvement over previous model with upgraded infotainment and digital display. Impressed with V6 given its capabilities & minimal noise in the cabin.

I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Purchased a 2022 Jeep Grand Cherokee L Overland model. Has every option but the 5.8L engine, tow package and second row displays (entertainment, etc). There is so much I like about this Jeep and only one thing that is niggling (well maybe two). Fit,Finish,Quality is hard to surpass! Especially for the price ($69K). My son and daughter in-law drive Audi and BMW SUVs and they don't have all the options I have and they paid more. The Overland is a good value as you get standard some almost all the options. I LOVE the air suspension and how it will lift the body up depending on what mode you are in (and you can set manually the height) and then lowers to enable you to enter/exit the Jeep. I LOVE the "thermo vision". You can see up to 238 feet (according to the Jeep) and anything giving off heat will display on your driver console. Heavy rain, night driving, driving in fog, etc is no issue as you can see what is ahead of you if you can't see it through the windshield. All cars should have this. I LOVE the Heads Up display (again something that should be standard on all cars). I LOVE the front passenger display that is above the glove box. I especially love the NAV option where my wife can be looking at the same NAV I am seeing on the driver console and/or 10.5" center display. She can look for places (gas stations, places to eat, etc) and then send it to my NAV display with the routing. COOL! What I am not enamored with is the MPG. Averaging 23 MPG (town/highway/freeway traveling), BUT knew this going into getting the "L" with the V6 engine. THIS IS A LARGE Jeep! But, if I could not afford the gas prices (even now) I wouldn't bought it to begin with so....the other thing (which will be covered by warranty when I take it in for the first oil change) is that a couple of "buttons" on the center console display act "wonky" sometimes...like hit the Media button and nothing, hit is again and it says "Media button selected" and then hit it again to bring up the Media display (finally). It is the on "button" on the center console 10.5" display that acts up like this....oh, the Assist button in the overhead is not working right. Push it, center console display brings up the Roadside Assistant, Vehicle Check and another one I forget right now...you are suppose to select one of them and it calls a person up (sort of like ONSTAR but Jeep calls it Jeep Assist). Doesn't work (the SOS button does...don't ask me how I know.....). HOWEVER, you can select the Jeep Assist button on your 10.5" display and it brings up the Jeep Assist buttons and they work (will dial). Jeep Technical Service doesn't know why so will be a dealer resolution. There is so much more I can talk about on this Jeep. I love the ride! Can't say how much better than our 2016 Jeep Cherokee we had (traded it in). Jeep could get away with calling it a Jeep Gran Comfort vice Grand Cherokee. You have to go see one before you go look at BMW, AUDI, CADILLAC, TOYOTO, etc. Might change. your mind about what a Jeep can be (plus you get excellent off road mud/sand/snow/rock options with the 4x4.

Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.

Very nice vehicle with many hi-tech & comfort features. V-6 engine performs well for a 6 cyl. engine but would prefer a V-8, which is no longer an option. Very happy with over all performance.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

Love my 2023 Jeep Grand Cherokee L Overland Reserve for hauling kids / traveling on vacation with dog included. All safety features work as expected and provide the extra level of comfort / safety we expect from a next generation vehicle.

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Just traded my 2014 GG Limited (had 101,000 trouble free miles on her) for a new GC Overland L. Only have 6000 miles on it but so far I am extremely impressed with vehicle. Comfortable, plenty of piwer with the trusty V6. I am still warming up to the exterior of the L, I think the new style looks much better in the two row model and the okd style looks better than both new ones! Time will tell, but after 8 jeeps I have yet to have any major issues.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Love it! Upgraded from Cherokee Limited and could not be happier. Ride, interior space and mileage all are great. I am short and spouse is tall and it is comfortable for both of us!

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Purchased a 2022 Summit Reserve L on March 2, 2022. The vehicle is a stunning piece of mastery. The V-8 is powerful, the ride is so comfortable and the front massage seats are wonderful on long drives. The quality of the interior is outstanding. At a price of $ 72,000, this vehicle is $ 17,000 less than the BMW X7 fitted with a V-6 no less. The dependability of this Jeep is higher that Mercedes Benz GLS and $ 21,000 less in price. Go for the top of the line Summit Reserve if you can afford it, though I test drove the Limited and found the results to be the same as the Summit Reserve...Jeep definitely has a winner here.

Excellent buying experience. Demi flawlessly led me through the process. She was very professional and provided a detailed description of the vehicle and shared a video highlighting all aspects of the vehicle. Stacey supported the sell by handling the business paperwork requirements. She was very organized and thoroughly explained each document. This was an outstanding experience. I highly recommend the VINS dealership

I recommend when you visits Don White that you visit with Mr James Johnson he’s the best one there hands down he’s always willing to help you as a customer and the best part he recognizes your face and name and make and model of your car if there’s any promotions coming up Mr Johnson should be the first one considered for the position he’s perfect for what the company is trying to build rather your old or young he relates to you Mr James Johnson is the best at Don whites trust me

This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.

Richard Wade was an excellent salesman! Even though I told him I was not sure that I was ready to buy a car, he patiently explained the car’s features and answered all of my questions without making me feel pressured. He noticed a scratch that I had not seen, and had it repaired. When we were going through the settings, he made sure that I knew which ones were most important for me and set them up. Richard knows the car and how to make sure the car is right for the customer! Great experience!