Used Jeep Grand Cherokee L for sale near University Park, MD

I cannot express enough how incredibly grateful I am for the exceptional service provided by Lynn, the Service Manager, and her team at Ourisman Chrysler Jeep Dodge of Alexandria. My experience with them has been outstanding considering the circumstances, and I feel compelled to share my story. After purchasing my 2023 Jeep Compass Trailhawk on December 23rd, 2024, as a replacement for my totaled 2013 Nissan Rogue, I was hit with an unimaginable situation: my new vehicle was stolen just days later, on December 30th, 2024. To make matters worse, it was recovered on New Year's Eve with significant damage, including a busted driver's side window and electrical issues from the vehicle being hotwired. After submitting my claim to State Farm, I was advised to contact a Jeep dealership for the repairs. From the moment I reached out to Lynn, she was incredibly understanding and took the situation into her capable hands. She accepted the tow of my vehicle to the dealership on January 2nd, 2025, and assured me that her team, including their expert automobile theft recovery specialists, would take care of everything. Lynn went above and beyond to manage all aspects of communication with my insurance company, from estimates to appraisals and approvals, always keeping me updated along the way. While it was assumed that my vehicle would likely be deemed a total loss due to the severity of the damage, Lynn advocated for a different solution. Thanks to her expertise and dedication, my Jeep was saved. The repairs, although delayed due to weather and parts availability, were completed with such precision and care that when I finally picked up my Jeep on February 13th, 2025, it ran like it was brand new. The attention to detail and professionalism displayed by Lynn and her team were unmatched, and I'm extremely satisfied with the results. I am truly thankful for Lynn's support, her exceptional customer service, and the hard work of her team. Despite being incredibly busy, Lynn's commitment to ensuring that my vehicle was repaired properly and efficiently exceeded all expectations. If you ever find yourself in need of repair services - especially for automobile theft recovery - I highly recommend Ourisman Chrysler Jeep Dodge of Alexandria. I'm confident that you'll receive the same outstanding service that I did!

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Helen excelled in aiding my car purchase, guiding me through the process seamlessly and efficiently.

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

Chris Watson went well beyond the call of duty to make this the best buyers experience I have ever had in purchasing a car. I greatly appreciate the efforts to get me the car I wanted for a fair deal.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

Very nice vehicle with many hi-tech & comfort features. V-6 engine performs well for a 6 cyl. engine but would prefer a V-8, which is no longer an option. Very happy with over all performance.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

My truck purchase was arranged mostly by text and email. Zeshan Hayat was a very efficient and pleasant salesman. The transaction was fairly easy.

Great improvement on previous model. Third row seat is terrific. Off road capable with luxury throughout. Big tech improvement over previous model with upgraded infotainment and digital display. Impressed with V6 given its capabilities & minimal noise in the cabin.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.