Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
I have purchased several vehicles from Pioneer Trucks over the years and have had a great experience every time. They have always gone above and beyond to make sure I'm satisfied. Chris Bill is great to work with! He makes the whole car buying process very easy! He's honest, fair, and very pleasant to deal with. I would definetly reccommend buying your next vehicle from them! You will not be dissappointed!!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
I’m from PA about three hours from Pioneer truck sales I happened to stop to look at a truck after being very disappointed with another dealer. I talked with Chris the owner and he fit me in his very very busy schedule. He made buying a vehicle very easy and stress free he worked with me as much as he could his staff all was very professional and very polite. It’s safe to say I will be recommending pioneer truck sales to my friends here in Pa, and I myself will now be a customer of theirs.
2011 Ford Edge Limited black happy with the car bu
by John from Rochester New York
September 14, 2018
Nice selection of cars couldn't talk Sam n $5 worth of gas or remote start after spending $15,000 and sold me a $1,500 car warranty basically didn't have an option I already had it figured out he did in the bill overall John was very good to me I would deal with him again
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