New and used 2025 Jeep Wrangler for sale near Columbia, MD

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Gerald Andre deshields was excellent him an his team moved fast I was in and out

Extremely pleased with the entire staff, and specifically the sales team. They were able to locate the Grand Cherokee we were looking for within less than 24 hrs and finalize the sales very quickly…

My car buying experience today was fast, and efficient from the very start. Apart from having an awesome collection of vehicles, the Staff was very helpful. The salesman who assisted me went above and beyond to make sure this purchase was successful. Would recommend to anyone👍🏽👍🏽👍🏽

Great staff! Very informative, respectful, kind and courteous. I would definitely recommend this dealership! Loved it!

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

Brian Perry and Jeff Bejna provided excellent service. They were very honest, accommodating, and I felt at ease during the whole buying process. I highly recommend Heritage MileOne!

My recent experience with Len Stoller Lexus on Reisterstown Road was perfection. Daryl S. & Joe handled the transition with ease and comfort. Their service was only eclipsed by the car itself. Amazing!

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

No fuss no muss. I did my research before hand and it took a grand total of 2.5 hours and I was driving away in a Gladiator.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

My only complaint is the timing to wait for an oil change should not exceed 60 minutes. Antwerpen had a desk just for oil changes. Wish it was back. Major services are always given realistic timing.

We walked in without an appt and were taken care of immediately. Our salesman Nick was super friendly and knowledgeable. The entire team made our transaction seamless. Thank you!