New and used 2025 Jeep Wrangler for sale near Mantua, VA

Every person worked as part of an effective team that were excited to get me what I wanted and worked diligently to meet my goal. I bought a new vehicle. I drive it home and recommended the dealership to my best friend and on the next day she went to them and now we both have new vehicles. Great team!!!

Incredible vehicle. Especially if you put a manufacturer 3 inch lift on it and aftermarket wheels and tires and running boards. A total beast if you can’t afford the Renegade or if you are too upside down on your trade. If you don’t know the Jeep go get one. It’s life-changing.

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

Josh was incredibly Professional, And easy to work with. He went above and beyond ensure everything was handled smoothly and efficiently.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

Tony was really helpful in assisting my service request and also was able to complete all the paper in a timely manner which made my claim process faster

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Peter was Amazing at taking care of my car from the beginning to the end. Extremely professional and knowledge

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.