Used Jeep Wrangler 4xe SUVs for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

The JL exceeded my expectations. In the past Wranglers were clunky and didn't really feel like they were put together too well. My son had a JK and it was a huge advance forward. So I decided to buy the JL and I think it was another huge leap forward. I have fully loaded Ram 2500 but I find myself taking the Jeep most of the time. Okay part of that is trying to park a long bed crew cab, But I do enjoy driving the Jeep and have taken it across country a couple of times. After a 122,000 miles I still love it.

Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

The Jeep dealerships don't do body work on the vehicles. It has to be farmed out to a body shop....and this is across the board, not just this state.

Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!

11,000 miles never a issue still drives like brand new . Awesome off roading and really not bad on the freeway at speeds up to 90mph

Service department outstanding. Did not wait long at all. Went in for an oil change. I will return in the future. Ruben was great. They checked over vehicle and told me it was in great shape.

Team is great. Steven is helpful, engaging and trustworthy. Allen was also great shuttle driver.

Carlos from Garavel provided professional and decent service for us to help us finally pick correct Wrangler. The price is also good compared to other dealers. He is patient and knowledgeable. Highly recommend.

I recently purchased a 2023 Ford Transit from Koons Clarksville, and I couldn't be happier with the experience. Randy was my sales rep, and he was incredibly helpful and attentive from start to finish. He answered all my questions, kept the process smooth, and made sure I felt confident in my purchase. I appreciated his professionalism and patience—especially with such a big decision. The team at Koons made everything straightforward, and I’m thrilled with my new van. Highly recommend!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Shannon at Tyler’s in Niles was great. Every time I go there it’s a pleasant time. She is the best sales person and I will only buy from her. She makes the car buying experience easy and enjoyable.

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

So far it’s been fantastic… I have read some reviews and knock on wood… have not had any problems. I love everything the 4xe does… I am averaging 26 mpg. For a wrangler that’s fantastic!

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.