A great experience!
December 3, 2018
I have always been leery about car dealerships but Autonation has been such a pleasant experience. This will be car #3 for my family in the past couple years from Autonation. We bought my husband's 2016 Silverado, and my 2016 Malibu from the Arrowhead location, and now our son is going through his first car buying experience at the Phoenix location. Svitlana has been amazing! Even though we told her we would likely not be purchasing today, she spent hours with us, test driving multiple cars, and asking questions, finding out what my son wanted and needed. It was all about US! She listened and got to know us and made us feel valued. I am so glad my son had a pleasant experience, as my first car buying experience at his age was terrible!! We did end up finding the perfect car and will be going back today to get it. Not ONCE did we feel pressure or pushed, only welcomed and valued. Thank you once again Autonation for a pleasant experience, and especially to Svitlana, for all the time you spent with us making yesterday a wonderful day for our family. We just love you! (And my son has already recommended you to another friend!!)