Used Jeep Wrangler JK Unlimited for Sale in Dallas, TX

I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!

Just got it so give me a chance to try it out. But so far we like it . Jeeps are fun and resale very well.

Ray had did my oil change on Aug 15 @9 am . What impressed me before his customer service inside the store was that he had set the appointment up on his day off. He had called day before but I didn't answer but sent a text asking whom it was. On October 7 I had a small fender bender. On October the 8 I called him and tried to explain what happened and he ask me bring it up there I felt something was wrong. He told me right away what it was and the reason I explained the oil change is because I never seen the email for the review. Ray just has the people skills that people really should pick up on. He seems to love his job and does everything in his power to make customers happy. I give him all stars 2 thumbs up and nothing negative to say about any time I've been in there. They all work hard but I'm glad I got Ray as my advisor because I had one that is no longer there the car sales man told me when it was actually time for my oil change because I thought I needed one at 3000. So Ray is great for this company

This jeep went above and beyond of what I wanted. I'm absolutely in love with it! The jeep and all the extras I got for the price is amazing!! Just perfection!

I contacted the dealer requesting info on a 2014 Chevy Spark, and I received a immediate call from Lee Wilson. He gave the info I needed and we went in that evening. He was very helpful and after driving several cars we purchased a 2014 Chevy Spark - it was as painless as possible, which actually says a lot after weeks of getting run around at dealerships and used car lots. Thanks Lee (and Igor) for your professionalism!

you are cursed if you own one, you have to own one for the rest of your life. you can own 5 car but one will have to be a wrangler. they keep their value mine is 6 years old and it still valued with in 5k of list.

Only a few things I would change. I did not get Xm Radio and wished I had. I wish it had a rest area for my left foot on the drivers side. A way to move the seat bottom up and down would be a great feature.

I am old school. Love to drive manual transmission. I just bought 2018 jeep wrangler with 6 speed. First if all I am getting 23 mpg city. Not hard keep rpms around 1000-1200. Just shift to higher gear I have a v6 so no issues with lack of power. It's also a soft top and I can't wait for warmer weather to open the top up. Road noise is louder than a hardtop. But it's a jeep. I can always buy a hardtop and switch it out. I love all the options. Off road so far no issues. It's just a great day to day vehicle

The staff is really helpful, they found exactly what i was looking for!!( gas SAVER) Also the Delivery Girls (Brittany&Sandra) were AWSOME!! They made sure me and my family left with a Smile:) Thanks Clay Cooley:)

Love the looks, the ride and the handle of our jeep.. my wife handles it like a sports car and I drive it to the lease..best of both worlds

I was in the market for a Lexus IS250. I reached out to 2 dealerships. After leaving a different dealership who tried to put me in one that was overpriced and out of budget, I was done. I said, 4get it. Then i was contacted by Sport City Toyota. They said give them a chance. So, I did. Long story short Jason made it happen, within my budget that included my warranty. Jason is the best hands down. He is the first fair and honest car salesman I have dealt with. Big thanks to you Jason. I referred my friend to him and she received the same VIP treatment. If your looking for a good deal and a great buying experience, Jason is your man! Thanks again Jason!! I LOVE my car!!

I love it!! Jeep should never use 3.21 gear though...will be looking for rubicon axles or gear swap in the future. Gobi color is awesome and I am in love with my first 4dr.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I’ve been wanting a Jeep for a long time now and I feel comfortable with the purchase of a Jeep. The drive is very comfortable.

I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare apples to apples. My intention was to purchase by Thanksgiving (within 2 weeks). I asked all of the dealerships to provide me the window sticker and final drive-out price including TTL. I did not want to negotiate back and forth and waste hours of my life to save a few hundred dollars. I wanted to work with the dealership that gave me the best deal from the beginning. Jared with 5-Star Ford in Carrollton was great. He provided me the window sticker and price and went back and forth with me via email a few times to answer a few questions I had. He never pressured me and was very professional throughout the transaction. 5-Star Ford came back with the lowest price and beat the next best price by approximately $1,000. Yesterday, I went to 5-Star Ford and spoke with Jared. I saw my car for the 1st time and within 45 minutes, I was driving home with my NEW Ford Fusion! I could not be happier with this transaction. It was very stress free. Jared provided all the information I needed and did not bombard me with emails or phone calls. I will definitely work with 5-Star Ford (and hopefully Jared) in the future whenever I am looking to purchase a new vehicle.

Love the Jeep. I’m please with the condition and low mileage. It is very smooth & comfortable to drive. My daughter is thrilled. This was her dream car. We are all very happy with our purchase. Thanks

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Actually a 2010 JKU but 2018 was the only selection I could pick. Lots of fun, really capable in stock form, and I love it. I baby the jeep and only do easy and a few moderate off road obstacles, mainly a commuter with no doors for the weekends. Owned for a year and I'm surprised how much mx it requires. I bought this used from the dealer in very very good condition, 50K miles, and it's had starting problems, fuel spews out everywhere on fillups from a faulty valve in the gas tank (a $1300 dollar repair for this common jeep problem!), lift gate arms went out and they overcharged that repair by around 60% on parts, somehow the digital clock can't keep time, and other odds and ends just stop working then randomly start working again. Love the jeep but the quality isn't what is should be for the price. Would recommend based on fun, but not reliability or cost effectiveness.

So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn???t what we wanted but that was okay it was new to us. And that???s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn???t approved and legit. It was a nightmare. It wasn???t until the following Saturday (Nov 11) when my husband and I called Huffines Jeep in Plano, Tx at 8:30pm. We were connected to Adam. He listened and was very understanding. He asked how fast could we drive to them they would be there and open no matter how long it took. At 9:03pm my husband and I walked in. Adam, The Sales Director and a Finance Gentleman were waiting for us. Within in 30 minutes we had renewed hope. Saw the car we would end up buying. That Monday Adam called said that by weeks end he was going to make us extremely happy. And honestly he kept his word. We literally by Thursday at 9am walked in got our new car which was washed, full of gas, and inspected. The Huffines Team lead by Adam is extraordinarily amazing and we are so thankful for them. The week before last Adam (Wednesday before Thanksgiving) called to make sure the car was still fitting our needs. On Monday (Dec 9th) we received a phone call letting us know our plates were in and we could pick them up. I pulled in today (Dec 12), sent a Text to Adam letting him know I was there and he responded quickly and seemed genuinely excited to hear from me. We are going to be buying a second car in the next few months and we are already planning to be working with Adam. Again, like the title said it Started out as the worse Car buying Experience and ended up the best! Great Job Huffines and Thank you for dealing with a high maintence very demanding customer like myself!

Love it and think it is awesome my kids love it too rides smother than I was thinking it would feels like I am in a big truck

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

Love it love it love it can't wait till summer to drop top and ride through country. Handles great in snow and the ride is surprising smooth for a Jeep. Can't say a lot just got but I'm on cloud nine.

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

The jeep Wrangler sport is amazing. Solid reliable stylish enjoyable!! Much more car than I ever imagined. It handles beautifully around town and on the hiway. This will be my commuting to work vehicle and heading to the beach.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

Its severely underpowered. That's the only real negative thing about the jeep. The gas mileage isn't great. But it's an amazing vehicle and what its capable of you would have to buy a range rover or a Mercedes g550. At that point you would have spent double for a truck not as capable. This is not a luxury vehicle. Coming from a BMW I had to adjust. But, man I have been impressed. I have the Rubicon. I get as much attention from people as I did in the beamer not that I'm looking for it. If you wanted a car to not be seen in this isnt the one for you. But, I like it overall its cool.

Great coustomer service no hassle . Smooth transition

only test drove vehicle do not have in possession yet it is to be delivered to WV so I have not drove it enough yet to assess

We called to get service for my jeep because it was randomly needing a jump start. I didn't know what the problem was. We called and spoke with Brandon Cromer. He was EXCELLENT, from the start to the finish. Which was, I am happy to say, only OVERNIGHT! He arranged for my rental car and had it ready as I stopped in on my way home from work. It was too easy! The very next morning before I even left for work, he had already called us to let us know what the problem was (winch was wired wrong) got approval for the repair, and said I could pick my jeep up in the next 30 minutes!!! He was professional, polite and prompt and I left feeling like he really cared. It made my day and I want to share this experience because Brandon's above and beyond demeanor needs to be recognized. I asked for his card so I had his last name and share this experience. Thanks Brandon Cromer--I know who to call next time!!!

So fun and so many options to personalize it to how you like on a individual basis. Too many cool features to name, check out the most upgradeable car you will ever drive, they are truly a blast.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Just purchase a 2019 Moab. The first time it rained water was coming out from under the dash. I'm sure it is the seal around the windshield, can be fixed. What is totally ridiculous is that when you open the front doors, water pours in the vehicle from the gutters above. How stupid is this!

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Love my JK I had a Jeep at 17 and once a Jeep girl.... so now wellni to my 40’s - decided to cling on the scraps of my youth and but the new 2018 JK model. Classic style But beautifully modernized. Back to my roots and “Jeep wave”.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Convertible I had been driving is no linger made. Found the Wrangler with power convertible top and fell in love. Easier to get in and out of than most cars because of the running board. As a note, i’m A 72 year old woman.

Comments: We recently purchased a 2018 RAV4 and were very happy and impressed with the customer service we received from George Mogollon (972-741-1284). He was very helpful, patient, knowledgeable, and a joy to work with. We can't thank him enough. We also received excellent service from Trey Jones in finance. Thank you!

Been thinking about buying a Wrangler for ever! Finally decided to pull the trigger and I am extremely happy with the outcome! Although I haven’t had the car long, I smile every time I get in it. Should have done it a long time ago!