I was met as I drove on to the lot while looking for a Lincoln MKX. A polite young man showed me exactly what I was looking for. It was Saturday evening so he said take it home and bring it back on Monday. I brought it back and then continued my search around Texas for essentially the same car at a better price. A few weeks went by and the same young man, Francisco Tirado, called me back and told me I should buy his car at the price I originally offered. I agreed to go back to the dealership and made a deal. The most important part of the sale happened in the first five minutes - the pleasant smile, the detailed knowledge of the car, and the total relaxed deal.
Excellent customer service and great knowledge on the market value for cars. Showed the best reasonable deals possible. Overall experience went very well. Listened and found everything I was looking for in a vehicle.
As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!
I was a little skeptical at first considering this dealership is kind of in a rural area and it’s a good drive if you’re coming from the city like me but man Mr.Saintjour my salesman was top of the line. Very educated and quick, he was real and honest about every question I asked and was very patient with me and my indecisive ways. I will definitely be back for my next purchase!
This was by far the best car buying experience that I’ve ever had. Jean was my salesman and he was honest and efficient. He made the entire process easy and he was able to help me get a vehicle that I’m actually happy with. I would recommend Jean and Sterling (Navasota) to anyone!
Got a call from Jean at Sterling auto group in Navasota about a new jeep Cherokee, and I went in not to buy, but his customer service and the way he made the experience for me was overall outstanding! Go ask for him if your looking for a new car
Ms Stephanie banks I had been Several dealership!!
by Wille Phillips from College station Texas
November 11, 2018
Mr Willie Phillips was recommended to me by a friend and every thing she told me about Mr Phillips was true he was so helpful and it did not take all day I would recommend him to everyone thanks to him over and again
Willie Phillips is the freaking man! These guys know what they're doing! They really hooked me up! If y'all are looking for a good dealership and a even better dealer call Willie Phillips and let him be your car guy!
My Experience at this dealership was beyond my imagination! My Car salesman Willie Phillips was very professional along with Emily Chapman. If your in the market for another vehicle I'd recommend stopping by to receive the awesome experience that majority dealerships lack. Thank you Mr. Phillips!
Eric did a great job of working with me to fit a car I liked a lot into my budget. As a first time buyer, I had a great experience
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