The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
2018 Jeep Compass Latitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
We bought a 2016 Subaru Forester today at Nelson Ford. Our team member, Brandon Cline, was very helpful in helping us to choose the right vehicle, in getting the vehicle ready for us, in explaining the vehicle's features, and in assuring our satisfaction.
2018 Jeep Wrangler Unlimited Rubicon Review
JL Unlimited is a True Wrangler
by Jeepian from Los Angeles, CA
April 29, 2019
5
The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.
Purchased an 2008 GT/CS that needed some repair work. Came out better then a factory car. It is now for sale. Beautiful car, new paint, Candy Apple Red. New original type tires. Tracks beautifully. Will sell for $15,000.
1995 Jeep Wrangler S Review
never gave me trouble very tough jeep.
by mike from Corona
March 21, 2019
5
A car with least maintenance, and last long and price keep appreciating if you keep it in fair condition. It has been lifted and has a serious tires on right now it make the car very presentable and noticeable.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Compass Latitude Review
I love it. But
by M&M from Bradford
April 12, 2019
5
My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4260 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2015 Jeep Wrangler Unlimited Sport Review
Great vehicle just like all Jeeps
by pitty1981 from Sheboygan wisconsin
April 3, 2019
4
Big upgrade from my jeep wrangler sport. Nice to have all the added room. Cant wait to pull my boat and go camping. Would highly recommend the wrangler unlimited
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
3.6 (4260 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
2017 Jeep Wrangler Unlimited Rubicon Review
Beautiful jeep.
by Kc_boy from Kansas City
May 3, 2019
5
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Wonderful experience
by Beatz12 from DealerRater.com
December 3, 2018
3.6 (4260 reviews)
I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!
2018 Jeep Grand Cherokee Sterling Edition Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
3.6 (4260 reviews)
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
2017 Jeep Wrangler Unlimited Chief Edition Review
It’s a Jeep thing
by Bigdog from West lafayette ohio
May 3, 2019
5
Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Premium car, premium service
by m.glassen from DealerRater.com
December 3, 2018
3.6 (4260 reviews)
Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.
2017 Jeep Wrangler Sahara Review
Most fun vehicle you’ll ever own
by Jamest123 from Youngstown Ohio
April 9, 2019
5
The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Elvis made it easy, no guessing, everything done up front.
by Michaelmichael from DealerRater.com
December 3, 2018
3.6 (4260 reviews)
I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!
2018 Jeep Grand Cherokee Altitude Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Took my Subaru Outback for its 60,000 mile check. Brian Lawless, Assistant Service Manager, did a fine job in reviewing me what would be checked, gave me the range of what the cost would be, and promised I'd have my car back by 11:30. His predictions were accurate, and I got my car when promised. The shuttle driver, Marty Hauschildt, was very friendly and efficient, as well.
Overall, definitely a 5 stars experience.
2015 Jeep Wrangler Unlimited Sport Review
Very nice to drive. Had one that I traded. Very re
by Robert F from Mesquite tx
April 9, 2019
5
I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather
We absolutely had a wonderful time buying our 2016 Dodge Ram 1500 here. Staff was courteous, and locations was very modern/ clean. Our two salesman was excellent in every way. Thanks again, as we've had negative experiences in the past at another well known dealership. We will be back. -Sharon & Jeff
2018 Jeep Compass Latitude Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
I brought my 2011 Dodge Ram 1500 Pick-up in for an oil change, transmission service and tire rotation. I also told Bobby Coleman (service advisor) that the truck was getting terrible gas mileage in and around town, but it was getting excellent highway mileage. Bobby got my requested services down quickly and called me to give me options / recommendations on maintenance that would increase my in town mileage. Finally, the truck maintenance and additional service was completed quickly and the truck is running much better and getting better gas mileage. I also utilized the shuttle service to get to the service center to pick up my truck.
2018 Jeep Compass Latitude Review
Like sofar
April 28, 2019
5
So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.
I have a 2014 silverado that has the 22" rims that for some reason has been bad about leaking around the rim scene I purchased it. 3 of the 4 were leaking, 1 of them would lose 10lbs of pressure overnight on a really cold night, and it had become a big pain in the rear!!! I talked with my GM service manager (Joe Whiting) and he felt like the service tech could get them to seal. First time around 3 of the 4 were holding pressure great, the worst one of the 4 was still leaking, not as bad but 3-4 lbs every couple of days. They had me bring it back at no charge and took the tire from the rim, got it cleaned up good and it is now holding air with no leakage!
2017 Jeep Compass Latitude Review
Best newer car I've owned
by V.Helton from Kingston, IL
March 12, 2019
5
This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.
Professional, Knowledgeable, and Efficient Sales Department
by C McKeag from DealerRater.com
December 3, 2018
4.8 (6267 reviews)
The entire sales team (internet/telecom sales lead; Dodge Jeep Ram Division: Scott Poff, Rob Breinich) quickly tuned in to what we were searching for and provided fantastic support on option packages, test driving for maximum effectiveness, Shelor's strategy for their option orders for their inventory (as well as how other options may not meet our longer term objectives), and ensuring that we received all rebates and discounts for which we were eligible. The Shelor Team (sales, finance/closing, and service departments) made our purchase and time spent with them exceptionally high value-added and worry-free. Came back to install the interior/exterior protection package and the detailing by the service department was top notch! This was our second vehicle purchase from Shelor Motor Mile - keep up your winning performance and you can count on our future business!
2017 Jeep Compass Latitude Review
Mediocre
by LisaMarie from Bassett, Va
March 3, 2019
3
Car is very slow. Doesn’t have much power at all. Seems like it would be more updated with technology being a 2017. I am having regrets on purchasing this vehicle
I have been coming here since 1994 in which time I was going through a divorce & no credit. The salesman worked with me until he was able to get me a reliable vehicle for myself & my 1 1/2 year old son. Since that time I've purchased all my vehicles here but 2 (which were Hyundai's), however, I return & I ALWAYS get the same friendly hello, warm smiles, and genuine assistance in finding the right vehicle that will benefit me and my budget. Thank you Lynn for your help this past weekend. And thank you Shelor's for your kindness, loyal and quality care you offer and provide to your customers.
2016 Jeep Renegade Latitude Review
Dream vehicle
by Dawngruber from Burlington
April 30, 2019
5
Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!
I looked at a lot of compact sedans and when the two I liked most came up short (VW and Motor Mile Toyota) I decided to try Subaru. Rob Breinich greeted me as I entered the showroom and promptly got a Impreza ready for my demo drive. He impressed me with his knowledge of the car and his smooth review of the standard and optional equipment. I immediately liked what I saw and my test drive went very well. I told Rob I would be back with my wife and when she saw and rode in it she too was enthusiastic that the Impreza would be a good car for me. Almost immediately Rob put in my order for a well-equipped model that arrived as promised on December 30, 2015. Throughout this experience Rob did an outstanding job. He quickly answered all our questions and keep us informed at every step from start to finish. At our final meeting he had the new car ready for our approval and we completed the business transaction to our complete satisfaction. This is our sixth new car purchase from Shelor and Rob Breinich is the best automotive consultant we have encountered.
2019 Jeep Wrangler Unlimited Sahara Review
STRONG and SEXY in one package
by 4Kona from Euless, TX
May 6, 2019
5
I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!
VERY Good experience, Richard Morgan.... that guy can sell a car for sure, but what's even better is he looked out for my best interests and honestly cared ... Shelor was recommended and was the best. 2 dealerships went straight for the kill or sell should I say .. At Berglund, I asked for their used chargers and was brought to a challenger (a V6 with turbo.. L.O.L.) I test drove it and it was ok but was not given a clear answer on if the warranty covered the turbo in the engine... So i moved on and was introduced to 2 Chargers and was being told "Berglund owns these cars but its not ours to sell"... Huh? That makes ABSOLUTELY no sense and Woodson couldn't get me "approved" on a vehicle that was less than what I bought my car for .. The first and right question Richard asked me was, "what is the monthly payment your looking for?" Then, gave me a list of vehicles I could be interested in that would fit my budget ... Richards patience with me and reverse planning made the sell perfect.. Good Job Richard!!! And thank you pal!!
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
The Perfect Car, the Perfect Experience...Rob @ Shelor!
by Frog Queen from DealerRater.com
November 5, 2018
4.8 (6267 reviews)
My husband and daughter were struck by a flying car in our 2015 Subaru Outback on a Friday. The driver lost control, crossed the median, went airborne, and landed on the hood of our car. Thankfully, they only had minor injuries and eventually made it to the wedding we were attending the next day. We drove home Sunday in our daughter's car. We had a camp adventure scheduled a week later and needed a car that would carry all the gear. A friend on Facebook had seen my post of the crash and suggested I contact Rob. On Monday, July 4th we walked into the Shelor Motor Mile Subaru dealership and drove away 3 hours later with a 2017 Subaru Outback that was practically identical to the car we had lost in the crash. We had spoken to Rob earlier that day by phone so he had the car ready for us to test drive when we got there. After such a painful experience losing our old car, it was wonderful to have such a painless purchasing experience. 5 stars for Rob and Shelor!
2015 Jeep Cherokee Trailhawk Review
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
5
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
Searched online for about a month for F250. When time came to purchase I contacted online 3 different dealers that had what I wanted. The first one the owner contacted me by email to offer any assistance but I assured him I had sent a request on two vehicles and would see what salesperson could do. Never heard from anyone in sales. Second dealer actually contacted me right away and said could get me what I wanted at the price I wanted until spoke with manager. He did actually call me back that night to say manager was off and he would call me next day. That never happened. I sent an online request to Shelor Ford and within minutes Paul contacted me. We dickered about price for awhile then I asked if Ronnie Echols was in. You know Ronnie? Sure do why don???t you talk with him I said. Talked to Ronnie and he said come see me. I drove the hour and ten minutes from the lake Ronnie introduced me to Chad Luther. Three and half hours later I drove off the lot Happy with my new F250. David Hogan I???m impressed and as a Ford dealership manager (retired) from another dealer, that???s saying something .
2016 Jeep Renegade Trailhawk Review
I’ve only had it for one day. So far so good 😊
by xxxxxx from Cheektowaga,
April 21, 2019
5
As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.
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