After getting rear ended I lost all hope. My truck was totaled. I had no idea where to even begin. After looking around at a few dealerships, and not being happy with any of the deals other dealerships were offering I reached out to some of my coworkers/friends. Luckily one of my friends told me about Krystal, and how good of a deal she got. About how they actually worked with her for a price she wanted. So I decided to check online to see what they had. Of course this all black ram caught my eyes so I requested more information on it. Brian got back to me right after I put in the request. When I got to the dealership the truck was all ready to go for me to test drive. After I drove it I realized how much I liked it and had to have it. I was concerned about my credit only being 24, but he worked with me and gave me such a good deal. Along with Jared in finance. You guys did absolutely amazing. I am so pleased with my expirence here. Being an hour away I never would of thought to look at this dealership especially being in such a small town. So happy I did though. i will 100% recommend to other friends/ coworkers/ anyone looking for a vehicle!
2019 Jeep Grand Cherokee Limited Review
Best vehicle ever!
by Sami Onstad from Burlington Wi
May 16, 2019
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!
2018 Jeep Compass Limited Review
by Rose77 from Chicago IL
May 14, 2019
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Chris, our salesman, was the nicest most down to earth salesman I???ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.
2016 Jeep Compass Sport Review
Love this car
by Teresa's Jeep from Bristol, Va 24201
March 28, 2019
Lots of room front and back seats. Even with my granddaughters car seats. Lots of room in the back for hauling stuff. Very smooth ride. It even has 4 years left on the warranty.
I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
December 3, 2018
4.9 (1041 reviews)
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!
Just bought my 2013 Volvo S60 from Queensbury Auto Mall. It???s my first time financing a nicer, newer car and I???ve gotten so many compliments since I bought it. John and Matt at the dealership were very personable and friendly and made this whole process a breeze. I???m very satisfied with the service there and would definitely recommend!
2016 Jeep Patriot Sport Review
Everything I wanted
by Aging boomer from Pittsburgh, PA
May 4, 2019
Always wanted a Jeep so entered the pool by buying a Patriot. Nothing fancy—I.e., basic radio controls—but my goals were utility, maneuverability, reliability and economy, and so far, after 3.5 years, all remains good. Biggest complaint? Interior is all black, which shows up all the dirt and dust a lazy person seems to attract.
I recently visited the Queensbury Auto Mall for routine maintenance on my car and was greeted by warm smiles and great customer service, the service Manager Brody and his mechanic???s went above and beyond to make sure everything was ready to go on my car. I highly recommended anyone to visit them for their automotive needs if you are looking for high quality, friendly service, and great prices!!
2016 Jeep Compass Sport Review
by Gaby from Streamwood IL
April 11, 2019
I have always liked a the brand Jeep and for it to be able to be my first car is amazing. I am in love with it
John went above and beyond to meet my needs and get me into my new truck in a day! The staff was friendly, curteous and eager to help. I had a very enjoyable experience!
2018 Jeep Wrangler JK Unlimited Sahara Review
I have always wanted this car and Love it!1
by WVU MOM from Dayton, Ohio
May 8, 2019
Only a few things I would change. I did not get Xm Radio and wished I had. I wish it had a rest area for my left foot on the drivers side. A way to move the seat bottom up and down would be a great feature.
My wife and I were looking to purchase a larger vehicle for our family. My inaws had bought a vehicle from them just a month prior and had highly recommended QAM. We bought our Tahoe and have it serviced by QAM for all inspections and maintenance checks. My wife has a busy schedule, Brody always makes arrangements so my wife can drop the vehicle off and then have a ride to work.
2015 Jeep Compass Latitude Review
I drove a friends and fell in love immediately
by Carolb from Syracuse ny
December 20, 2018
The vehicle was very comfortable and drove so smoothly very easy to handle I love all the space it’s just what I may be looking for
Always a pleasant experience when dealing with Brody at Queensbury Automall. He always treats me well and does his best to get me in quickly. He???s knowledgeable and takes the time to explain things. I highly recommend this dealership for your auto needs.
2013 Jeep Grand Cherokee Limited Review
Best car I've ever owned
by JohnYienger from New York, NY
March 17, 2019
Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!
Thank you Matt, I appreciate all you did to help me get in the drivers seat of this Jeep Grand Cherokee! Also want to thank you for making the process not as painful as I had dreaded it to be! If you buy a car from here you should defiantly get in contact with Matt! Thanks again!
2015 Jeep Renegade Limited Review
A good starter car Jeep.
by SeeMomGo from Woodstown nj
April 25, 2019
I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.
First time buyer and they were so helpful and I wouldn't go anywhere else but Queensbury auto mall just was vary helpful I'm so happy I got a great car for a great price
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Very friendly! Everyone there makes you feel as though you are apart of the family. Always have me in and out in a timely fashion. Will always go to the Auto Mall first for any of my vehicle needs!
2012 Jeep Wrangler Unlimited Sport Review
A lot nicer than the old ones
by Jeeping again from Munith mi
May 7, 2019
I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat
Vehicle available to be shipped to your home. Contact
the dealership for details.
2014 Jeep Grand Cherokee SRT Review
Most durable, comfortable, versatile.
by HML207 from Westbrook, Maine
May 9, 2019
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.