After getting rear ended I lost all hope. My truck was totaled. I had no idea where to even begin. After looking around at a few dealerships, and not being happy with any of the deals other dealerships were offering I reached out to some of my coworkers/friends. Luckily one of my friends told me about Krystal, and how good of a deal she got. About how they actually worked with her for a price she wanted. So I decided to check online to see what they had. Of course this all black ram caught my eyes so I requested more information on it. Brian got back to me right after I put in the request. When I got to the dealership the truck was all ready to go for me to test drive. After I drove it I realized how much I liked it and had to have it. I was concerned about my credit only being 24, but he worked with me and gave me such a good deal. Along with Jared in finance. You guys did absolutely amazing. I am so pleased with my expirence here. Being an hour away I never would of thought to look at this dealership especially being in such a small town. So happy I did though. i will 100% recommend to other friends/ coworkers/ anyone looking for a vehicle!
2019 Jeep Renegade Sport Review
Wasn't a fan
by Memaw from Old Town, Fl
September 19, 2018
Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.
This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Chris, our salesman, was the nicest most down to earth salesman I???ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.
2019 Jeep Cherokee Latitude Plus Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.
2017 Jeep Wrangler Unlimited Sahara Review
by Kc_boy from Kansas City
May 3, 2019
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
December 3, 2018
4.9 (1039 reviews)
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
2017 Jeep Grand Cherokee Laredo Review
by SunshineCaraway from Perdido Alabama
March 14, 2019
This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife
Vehicle available to be shipped to your home. Contact
the dealership for details.
2014 Jeep Grand Cherokee SRT Review
Most durable, comfortable, versatile.
by HML207 from Westbrook, Maine
May 9, 2019
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
Just bought my 2013 Volvo S60 from Queensbury Auto Mall. It???s my first time financing a nicer, newer car and I???ve gotten so many compliments since I bought it. John and Matt at the dealership were very personable and friendly and made this whole process a breeze. I???m very satisfied with the service there and would definitely recommend!
2009 Jeep Wrangler X Review
by Susanp from Keego Harbor, mi
April 19, 2019
Fun Jeep to drive! Soft top allows you to go topless in warm weather! Six speed runs great on expressways. I am only second owner. I took great care of Jeep.
I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!
2019 Jeep Cherokee Limited Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
This experience was great! Krystal Chrysler Jeep Dodge and Chris Connolly helped us to find a great deal. We found a Toyota Avalon. The car is great and the service was amazing especially from Chris and the other crew. So thank you so much for helping us find this amazing car. You can find the deal if you go to Krystal dealership located at Warrensburg, NY 12885.
2014 Jeep Wrangler Unlimited Sport Review
Love this car.
by Dettegribbs from Scottsdale, az
April 25, 2019
It’s so fun and practical. It’s a rough ride, but that’s to be expected. I traded in a Tesla together another Wrangler, I liked it so much.
We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
2015 Jeep Wrangler Sport Review
by Angieg1123 from Monona, Wi
May 7, 2019
This is my 2nd Jeep. My first was a 2003 Jeep Wrangler sport x. My current one is a 2015 Jeep Wrangler Sahara. I love everything about the Sahara!! Once a Jeeper, always a jeeper :)
I found my experience with this dealership very pleasant, I drove over 100 mile on a Saturday to look at a jeep Cherokee because it was the best deal that I had seen, I had gotten there after they had closed. but to my amazement there was still someone there, they came out and were more than happy to show me the vehicle I was looking at and even let me drive the vehicle and not feel rushed, or pressured at all. Tim was very helpful and accommodating. the whole buying experience want very smooth, and I am driving the Cherokee today. would recommend this dealership highly.
2018 Jeep Compass Latitude Review
by Rose77 from Chicago IL
May 14, 2019
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Wife and I were just looking for a replacement for my 1996 Ram 2500 and saw a couple interesting trucks.When talking to Chris Norcross we discovered a deal we couln't pass up.Great deal,great truck and very courteous salesman.A pleasure doing business with.
I learned that Dodge was offering 4K in rebates and incentives with only a few days left on remaining 2017 vehicles. I surfed the net and found the one I wanted at Krystal CJD. I called and talked to Larry on Wednesday, finalized the deal on Thursday and picked our new Dodge Journey GT on Friday. We got a fair trade in on our 2013 Journey too. The whole transaction went smoothly. Everyone at the dealership was very friendly and willing to help. I would not hesitate to deal with them again. I will recommend them to anyone.
2017 Jeep Compass Latitude Review
Best newer car I've owned
by V.Helton from Kingston, IL
March 12, 2019
This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.
I had an amazing experience working with John D. and Jared. They both differentiate themselves with professionalism, quality, personality, service and excellent pricing! I would definitely buy another Ram 1500 from them.
2018 Jeep Compass Latitude Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
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