CarMax Westborough - Now offering Curbside Pickup and Home Delivery Review
Great experience!!
by Sandybeach from Westborough, MA
November 6, 2018
5 (2 reviews)
I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.
2017 Jeep Wrangler Unlimited Sport Review
Beautiful jeep.
by Kc_boy from Kansas City
May 3, 2019
5
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
After going to other dealer and having the worst experience there, I contacted Colonial (Hudson) by email and the response was immediate by Julia. As soon as I got in (next day) they were very helpful, honest, down to earth and made me feel comfortable. Next day I walked out with my car!!! 🤩
2015 Jeep Grand Cherokee Limited Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
MIKE MIKE MIKE. They do not call him magic mike for no reason. This guy truly goes above and beyond. I had bought cars at different location, went to graftin st to check it out and Mike was there right from the beggining. He’s very professional, fair and knows what he’s talking about. No better car salesman in the city. Mike helped me through the whole process and honored his word and took care of everything he said he would. He’s a man of his word and really cares about his job. I will never buy a car from anyone but him. He is the man. If you want an intelligent stand up honest guy MAJIC MIKE IS YOUR MAN. Go down to graftin street n give him a shot before u go elsewhere. ILL SAY IT ONE MORE TIME MIKE MIKE MIKE!!!
2015 Jeep Grand Cherokee Limited Review
By far my favorite vehicle I’ve owned
by Jen W. from FLORENCE, SC
April 20, 2019
4
I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.
I have been researching buying a new or used Jeep for months. When I came to this dealership, i was lucky enough to meet with Michael Steere. He answered every single one of my extensive questions( even over the phone and at inconvenient business hours, he was patient and honest). I do not take buying a car as a minor life decision, so this was very helpful to me, and different from my experiences with other dealerships. I would recommend anyone looking for a new or used car on a budget to come here and have the comfort of knowing that you will have a rare honest salesman.
Jamaal was very helpful and patient. He took the time to show various models and was never pushy. He immediately followed up on every question and seamlessly organized the resources of the dealership.
I love the car that I leased and would recommend this dealership to anyone interested in a jeep.
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
My recent visit to Brigham Gill was a very upbeat and pleasurable experience, I am just starting the process of purchasing a new vehicle and was helped tremendously by Jim T. Jim is so knowledgeable , polite, friendly but professional and answered each and every question that I had for him. He made the search much easier and easy to understand. Thank you Jim for all the time you spent with me.
Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Best experience I ever had I had Edward Vidinha for my salesman. What a wonderful man professional very knowledgeable he treated me as if I was his mother I would recommend anyone to Edward if ur shopping for a vehicle go to imperial Chevy and ask for Edward. He answered all my questions and concerns not pushy just a great experience with a great salesman thank you Edward and I will be recommending friends and family to you I rate you and the dealership a 10+ thanks again and I love my new Chevy cruze
2015 Jeep Grand Cherokee Limited Review
Best driving suv
by Davelom from Old Bridge Nj
April 20, 2019
5
The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive
Came in for routine maintenance and a few minor repairs. Mike kept me informed of all repair pricing throughout the process. Quality work, prompt service and fair pricing. Will definitely come back.
Despite the drive over to Newton and back, everything else was seamless working with McGovern‘s service department. Especially Geoff and Kevin. Well work is still in progress everything has been great so far to date with my 2012 Jeep Wrangler! Thanks guys for your help!
2018 Jeep Grand Cherokee Limited Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home
Very nice to drive. Had one that I traded. Very re
by Robert F from Mesquite tx
April 9, 2019
5
I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (4707 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!
I've just bought my 2015 Avalon Ltd.Hybrid from Woburn Toyota. In nearly 50 years of driving and having my cars ('69 Cougar, '73 Celica, '79 Supra, Cressida, '07 Avalon) serviced in several locations in Boston, I've never received anything like the quality customer service I've received from Woburn Toyota. From start to finish: from choosing the vehicle to driving it away, this is a dealership that I would recommend to all of my friends - without hesitation. I would like to thank Robin Duquette, Floor Manager, for greeting me and making sure that I met with the folks that I needed to. I Especially thank Nema Heshmatpour, Sales Consultant for his wonderful, welcoming and outgoing attitude and his professionalism in guiding me through the car-buying process and ensuring that I was conversant in the operation of the car before I finally drove away. Well done Nimo!! Thank you also to Hank Ung, Finance Manager, for making sure that all the "i's" were dotted and all the "t's" were crossed. Woburn Toyota is a stellar dealership!
Robert Fahey - a different kind of car sales person.
by Martha from DealerRater.com
November 5, 2018
4.3 (2356 reviews)
I have been purchasing Toyota's @ Woburn Toyota since 1982, my last three transactions with Robert Fahey (since 2003). I love Robert's no nonsense way of doing business, he listens to what you are looking for and makes sound recommendations. I have never been pressured to purchase any add-on's, and the transactions have gone smoothly from start to delivery. I have recommended Robert to family and friends, and they were just as happy. Update - just picked up my new 2016 Camry XLE, so now I've completed 4 transactions with Robert. Once again, Robert was patient with me as I tested different vehicles, went over all the different lease costs associated with the cars I was considering. All said and done, I was delivered a top of a line car, plates, sticker and a full tank of gas. A satisfied customer!
I walked in without an appointment hoping to be helped with honesty. I ran into Jeff who I later find out has only been there for 2 days, but I felt like he was there forever. Jeff was very informative and helpful and caring. We found a car in a matter of 5 minutes. I was able to test drive it and after a long day, because I wanted to make sure everything was just right, I drove home in my new 2011 Nissan Juke. Everything was done, down to the financing, to the registration, and I didn't have to move or lift a finger, except to sign of course LOL. I would recommend everyone there, especially Jeff, as they were all very nice and helpful. Thank you so much and I can't wait to start driving my new car after the snowstorm. 🙂 I look forward to doing business with you in the future. I'm not sure if Jeff's last name and I don't believe he's listed below but I want to make sure he is recognized for doing a great job and making a sale to someone who is very skeptical.
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
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