New and used 2025 Kia Carnival for sale near Capitol Heights, MD

My husband and I had a wonderful experience and Herson’s KIA. We even had our 2 year old with us and they were very patient and kind with him as well. Particularly we worked with Josh and we were very pleased. We could tell he was doing everything in his power to get us the best deal and he stuck to his word in every way. He also was very helpful when we found a slight exterior issue with our emblem and help to get it corrected in the easiest way. He guided me exactly to where I needed to go to make sure the job was done efficiently, again considering that I had my two year old with me. Ralphael the finance manager was also very helpful and detailed. Overall a great experience.

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

My car buying experience at Herson's was a 10/10. Sandros, my sales consultant, wasn't pushy. He listened to my needs, my story, and taught me a lot about the car I bought. He positioned himself as my go-to contact even after purchase. The experience continued with Andrea Campos in finance. I was in and out of her office in 30mins! No pushiness there either! And I can't forget Jorge Cuevas who cleaned and shined my new baby up for me to take her home. I had the dream car buying team and I am extremely thankful. I highly recommend shopping with Herson's!

Have had a 2025 Carnival for almost a year. Ourisman has been an excellent dealer to work with, from purchase to service. Purchase experience was excellent. Living with the service is crucial and it has also been excellent. The first regular service was free, timely and excellent. I recommend this car and Ourisman.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

Found the car 🚗 I was looking for on the internet Made an appointment with the dealership so there was not much haggling. There was a problem with one tire on the car which they took care of.