New and used 2025 Kia Carnival passenger vans for sale near South Run, VA

I have never been to this dealership before but Lana Manko was fabulous. She was knowledgeable, patience and went above and beyond to help me find the right car for me. I've never had a sales person do so much to make sure I was satisfied with my decision. If I need another car, I will not hesitate to come back and see her.

Great experience, minimal pressure. The sales process was straightforward and I enjoyed test driving a few models.

Elvis the service manager who took care of my car was willing to work with me and make the repairs affordable and timely. Always a good place to bring the car for service.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

Provided great customer service and Jesus did everything he could to work with me on the sale. The finance department was great as well, they got me a fantastic rate!

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

We had a great experience (once again!) purchasing our new Nero from Hersons Kia! We highly recommend no only Hersons but our salesman, Ernesto. He was a great partner in making the process smooth and pressure-free.

My husband and I had a wonderful experience and Herson’s KIA. We even had our 2 year old with us and they were very patient and kind with him as well. Particularly we worked with Josh and we were very pleased. We could tell he was doing everything in his power to get us the best deal and he stuck to his word in every way. He also was very helpful when we found a slight exterior issue with our emblem and help to get it corrected in the easiest way. He guided me exactly to where I needed to go to make sure the job was done efficiently, again considering that I had my two year old with me. Ralphael the finance manager was also very helpful and detailed. Overall a great experience.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

Excelent servises, staff did help with every single aspect of the purchase. Very professional, and people freindly.

I had a Great Deal and I got good Ride. I'm enjoying my Kia Seltos 2021

I had my Kia devices here and the service was superb. I will definitely return to Koons for all my mechanical needs.

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

My car buying experience at Herson's was a 10/10. Sandros, my sales consultant, wasn't pushy. He listened to my needs, my story, and taught me a lot about the car I bought. He positioned himself as my go-to contact even after purchase. The experience continued with Andrea Campos in finance. I was in and out of her office in 30mins! No pushiness there either! And I can't forget Jorge Cuevas who cleaned and shined my new baby up for me to take her home. I had the dream car buying team and I am extremely thankful. I highly recommend shopping with Herson's!

We had a great experience and Ali was very knowledgeable and helpful. We would definitely come back!

Overall positive experience, including negotiation in advance of coming to the dealership. Fairly straight-forward though the process ended up taking an entire afternoon and early evening. Seemed to drag out longer than needed. Would recommend this dealership.

Very responsive and attentive to detail on what I need. Waiting room is also very welcome with coffee machine, snacks and water so i can focus on work while waiting.