New and used 2025 Kia Carnival Hybrid for sale near Allen, TX

We purchased a Niro EV in May and had a really good experience with the Sales Team. Unfortunately there was a problem with the charging and we had to bring it back several days later to get worked on. Jessica was our Sevice Representative and she was very sweet and professional. It took awhile for the problem to be fixed but Lionel (the Service Manager) ensured that we had a loaner for the time that our car was in the shop. The GM, Joe Fernandez, was involved every step of the way. We felt that the Clay Cooley Kia team had our best interests at all times.

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

I brought my vehicle in today for service and Jesica Lopez was my service advisor. I can say that she did take care of me quite well! I loved my experience here and will be coming back!

I had a great experience with Nallely Ramirez. She was so respectful throughout the process. I never felt pressured and she's even contacted me since I bought my new Sorento. Sometimes sales reps try harder than they should and take up more of your time than is necessary. Nallely didn't do that. She was great and I highly recommend her. I would use Clay Cooley for service but the dealership is too far so I'll use a KIA dealership closer to home. Nallely would have discussed all of the service aspects with me but it just was not necessary at that time. This is my second KIA Sorento! I'm definitely a fan.

Was super easy to get my Kia Forte in for it's oil change. Was able to call and get it scheduled at midnight by the bot, and had it in the next morning. Only downside if you aren't ready for it, is the wait times. Appointment was for 10am, and I left around noon, so roughly a 2 hour wait. Technician who spoke with me was super knowledgeable and helped me ensure my Kia was in top notch shape!

What a great dealership! Ross helped us find the perfect car for our family. He was so patient with us as we looked. Never pushy….just so helpful. Hank helped us finalize our purchase. He went above and beyond what was expected. Seriously…..such a great dealership!

I've been looking for an EV9 for about a year and kept coming up against not being able to fit it into my budget. Finally, Rockwall Kia, specifically Malena and David, were able to find an option that would work! We live about 4 hours away, and during that time they found solutions for every obstacle every step of the way, including getting us a charger adapter for our drive home. We are THRILLED, amd the whole ride home in our new car (which felt like floating a spaceship down the highway) was surreal. We're looking forward to many happy years in our family's new vehicle.