New and used 2025 Kia Carnival Hybrid passenger vans for sale near Placentia, CA

I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner

Outstanding service from both Chris and Jeremy. They make it a pleasure to come in and bring our car in for its routine maintenance. They are always cheerful and helpful, and they try hard to make it a pleasant experience.

Well i been back to the service department 3 times already after I left for a year because the service i was getting it was horrible with lock of knowledge. But after Erick the new manager did listing to our concern and change all the bad employees with superb knowledgeable employees who really cares about our needs and they do listing to our concerns specially i am very please with Maykel Avanecian a new Representative who is super knowledgeable and help you with all your needs and peoplekke him is what Kia downtown Service Department wa missing. So congratulations to Erick again for hiring and excellent employees.

I had a great experience with everyone I talked, and I did not feel pushed into a sale. Alejandro was very polite, helpful and he showed me a brand new car which I ended buying the same day. I am satisfied with my choice and everybody’s help. Thanks to KIA in downtown LA customer service and support.

I always get my car serviced there. I work with Arturo. He’s very helpful very kind and he takes very good care of you.

Took my car in for an oil change got great customer service from Chris. Love to go to this location even though I live in Norwalk! They alway look out for the customers, unlike other dealerships, I’ve dealt with (Cerritos)…Chris did a great job making sure my car was up to date & checked if any recalls were needed and made sure things were well taken care of! Big thanks to Chris and the whole service staff!