New and used 2025 Kia Niro for sale near Lansdowne, MD

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

The Sales Reo, John was great. Helpful, direct, and no high pressure. He and the Manager worked hard to find the exact vehicle I wanted and gave me a fair price.

Kudos to George Williams and Helen Silberman for providing superb customer service. They made our new car leasing experience one that will cause us to tell others about.

Great experience from beginning to end. My first point of contact was over phone with Rick. He knew exactly what I was looking for and reached out when a vehicle matching my description got delivered. I immediately headed to the dealership and loved what I saw, but had to talk it over with family. After have had gone to other dealerships, I decided that no one could match Buchanan's prices or customer service. Dealing with Tom, the GSM, to make sure we were financed quickly and properly was easy and nothing like I have ever experienced at another dealership. Everyone here was great and made car buying a wonderful process! Will definitely be recommending Buchanan Kia to all my friends and family and we will be back if we need another car in the future! Thanks for the amazing customer care and service!!

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

The salesperson Erick was very helpful. I got the car I wanted . Financing was easy and the entire process moved along very smoothly and quickly. There was no pressure at all during the process. Thank you!.

I came in for a new clutch. The service dept. person I spoke to was more than fair. He told me the repairs was more than the value of the car. I decided to buy a new car. I was directed to John Wyatt. He was excellent. He was professional, considerate and well - informed. He helped me pick the right car for me. I am very satisfied. Thank You!

The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I?ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!

Great Dealership and I would recommend to customers

Mr. Crooms was a good salesman. Pretty laid back but helpful through the buying process. Only glitch was that we went all the way to Baltimore to buy a blue Nissan Sentra SV and then were told it was sold the day before, so we had to settle for a pearl white which wasn’t our first choice. May have been a bait and switch, but can’t confirm. Anyhow, all went pretty well!

Great buying experience with Rick two weeks ago! We knew what car we wanted, just unsure of the exact model. Rick explained the differences and helped us decide. Deal was easy and check out was even easier. Rick sat in the car with us and went over all the vehicle’s options and electronics. When we need our next car, we’ll be back!

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

They were very quick to respond and extremely professional. All inquiries were succinctly answered to my satisfaction.