Used Kia Niro for sale near Cheshire Village, CT

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

I have had my car for 8 years now. It has 104,000 miles on it and (knock on wood) I have not had any problems with it! I do drive a lot of highway miles and not as many in town!

Bought my car at Crowley Kia last week from Omar walked me through the whole process got me the car that I wanted and had Evan go through all the features of the vehicle was a fantastic experience

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

I have a 2016 KIA Sorento with 77.000 miles. And for a about 2 weeks, it seems to have a issue with the AC and for some reason i had coolant on a regular basis. Turns out to be an head gasket crack. Apparently the 2016 KIA Sorento have an history of that problem. When to Napoli KIA in Milford CT. My service advisor was Jennifer. She explained that KIA had an extended warranty for this exact issue, but they had to make sure that was the correct problem in order for the warranty to work. She followed up the next day and told me that KIA will replace the entire engine at no cost to me because KIA honored the warranty. So, Napoli KIA ordered a new engine and the car was done. That’s $14.000 job that I paid nothing. Thank you very much to Jennifer and her associates. Jennifer went above and beyond, she kept me informed on everything, got me a ride to and from Napoli KIA . She was very pleasant to work with. She treated me with kindness and respect. I have to say, that all the service advisors are really nice and helpful and very knowledgeable and professional. Previously, a few years ago that was different. But this new team is incredible. Thank you very much to Jennifer for her outstanding service.

I am thrilled with my new 2024 KIA Niro Lx. Even the base model comes with so many features. The MPG states 53/54 city/highway I am actually averaging 10% more! Love that!! It rides beautifully and the aesthetics are great. The Snow White Pearl is stunning and worth the extra $. One drawback is NO retractable cargo cover. The only concealment/privacy option is a "cargo shield" overpriced and flimsy but necessary.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I love my Kia Niro Hybrid! I love all of the info that is continuously displayed above my steering wheel next to the speedometer that shows me when electric power is being used or being stored; my current MPG based on my driving practices; and at the end of my trip, it tells me exactly what my mpg was for that trip as well as what percentage of my driving was economical, normal, or aggressive! What an eye opener! I was able to increase my awareness of how my driving practices immediately impact the bottom line! I was able to reduce my aggressive driving from 11% to just 3% within just a few months. Now I don’t just think I’m a good driver, I KNOW that I am a safer driver! As an older driver, I am thrilled with the back up camera! Such a big help backing out of parking spaces in parking lots ( no blind spots!) and getting out of my driveway onto a major thoroughfare in my town! I feel so much safer. And being a grandmother of a kid in elementary school, a kid in day care, and a toddler I keep all day, I have precious cargo! But my favorite thing of all is that I only have to get gas about every 3 weeks instead of every week! I highly recommend the 2018 Kia Niro Hybrid! I didn’t think I could afford it when I bought it used 2 years ago…until I realized how much money I would be saving at the gas pump! I’m very happy with it!

Matt & Juan did excellent job with my lease process. They went above & beyond!! Excellent experience!!

Overall it was a good experience! I had no issues during the process as everything ran smoothly.

Our Niro has been a great car, outstanding mileage and with regular service has been a good, reliable workhorse. Roomy rear seating, rear seat drops down for easy loading of luggage, small bike, pet carrier.