Used Kia Niro for Sale in Madison, WI

Great service experience. Aubrey was very nice and helpful. I'd recommend their service department to anyone.

This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.

I hadn't purchased a new car in almost 30 years. The Metro Kia sales team was very easy to work with. From being greeted, the test drive, selection of the car and the financial arrangements - made the experience as easy as possible. Took care of buying the car over a few hours on a Saturday afternoon - thanks Metro Kia!

The only thing is it's hesitant on starts from stopped. I think this should be expected though. Other then that it seems to be a great vehicle & the 100,000 mile warranty even covers the Battery on the electric motor.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Met all my expectationsall my expectations good legroom attractive outside and inside an excellent on gas has all the add-ons you would want in a car

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The Kia is a marvel of product design and engineering. I was doubtful that it would get the gas mileage shown on the sticker. I was right -- it exceeds the EPA estimates. Because it is a hybrid, it is not a "driving machine," so getting from zero to 60 takes is a little anemic. What it does, very nicely, is give you feedback on your driving style (economical, normal, and aggressive) and helps train you to drive for efficiency. The electronics are well designed and easy to use. I really like my Kia Niro.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I am very pleased with the car fuel economy has been 53mpg so far that is with fairly careful driving not over 65mph and about equal city and highway driving. It has all the bells and whistles I could hope for including blind spot monitoring, lane keeping assist, android auto, leather seats, adaptive cruise control, high quality backup camera, power /memory seats and mirrors, power folding exterior mirrors, 35 foot excellent turning radius, good handling and well over 500 miles between fill ups. Only thing missing is built in garage door opener. I am very happy with this car

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

When I first bought this car I needed to take it into a tire replacement place to have two new rear tires put on since it jumped all over the road at time. The cruise control has a mind of it's own and will not reset at the speed you set it at after breaking. I've almost completely lost power from the engine twice had to put it in neutral and pump the gas and after a time the engine kicked back in and it ran fine but when it did that the last time I was in the middle of a blizzard in Illinois and if it would have died WoW would I have been in trouble. Finally I went to open the rear passenger side door when I first got the car and the handle fell off the car I was on vacation at the time I was ablt to fit it back into it's place the dealership said Kie new of the problem but wouldn't fix it until they fell off the car? Well today 05-04-19 both passengers side door handles fell off in my hands have to take it back into the dealership on Tuesday to have them put new handles on the passenger side doors. You'd think that Kie would want this car to work perfectly? I do every time i take it into Bill Walsh Kie in Ottowa,Il.the mechanic's say they checked all of the above problems and why the power loss they haven't a clue or the fault in the cruise control either? Since new tires were put on the back the vehicle ride fine but wioth a car with less than 200 miles on it should you need new tires on the back end of it to make it track properly I don't think so. I love the gas mileage but am disgusted with these door handles falling off the vehicle looks like they attach them with pot metal or plastic whatever they are using they need to stop it and use a product where the handles stay on the car. I have own a lot of cars but this car has it's problems I half way think they need to replace the computer on this vehicle with the loss of power and the cruise control issue. If I ever get stranded Kie might just be hearing from my lawyers especially when I'm in the middle of a blizzard. Well there you have it Kie you need to engineer this car much better of fire those in charge of the design flaws in this car.....

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

My car was certified and received the 10 year 100k mile warranty. It gets 51.9 MPG. It gets better MPG than a Prius, super quiet and drives smooth.