Used Kia Niro for sale near Raleigh, NC

I went into this dealership to test drive a used car that they had advertised. They actually had that car for me to drive when I arrived, which has not been my experience at other dealerships. When we realized that there were a couple of dealbreaker items associated with that car, They worked with me to get us through three other cars in order to help us make a decision. We ended up purchasing new. The finance team was easy to work with. The only negatives in the entire interaction were 1) simply the amount of time that the whole thing took, which was partially my fault For needing to go through multiple other car choices. And 2) their lack of willingness to eliminate the cost for ceramic coating, all with floor mats, and locking lug nuts. I wanted none of these things, but I understood that the ceramic coating had already been applied. Nevertheless, if I was buying again, I would attempt to special order a car and tell them that I was not going to pay for those items since they were not going to arrive to their dealership already installed. They also have a policy of free oil changes for life if you have all of your routine maintenance done by their service department, but I do not anticipate living in the area long enough for that to become a noticeable benefit. I would definitely consider buying there again, but I would go in better prepared to purchase a new car even if my intent was to buy a used car.

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Have 14k miles on 2022 hybrid. Gets 50 mpg combined city and highway. Plenty of pep handles and corners well. Fantastic technology love the android auto. Plann on keeping this one, it has all need. Eric from Lombard IL

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

I've had this car since 2023, and I've put almost 35k miles on it thus far. I've maintained it by manual specifications and have had no issues with how the car performs. The only issue I've had that was semi-irritating was the Android Auto/Carplay would cut out on me but I finally got a dealership to replace a faulty USB port and have had zero issues since! I get great milage and have no complaints as of today.

**5 Stars** Exceptional experience at this dealership! From the moment I walked in, every team member was welcoming and radiated positive energy. Shawn's leadership clearly creates a wonderful culture here. Dorien and Sami went above and beyond, transforming what I expected to be a complex multi-step transaction into one seamless process. Their dedication and expertise made everything effortless, even staying late to ensure everything was completed perfectly. The entire team made me feel genuinely valued as a customer. Highly recommend this dealership for their outstanding service and caring approach!

I have the 2022 no plug in my average drive is 22 miles a day I only have to fill up about every 3 weeks. Love my car