Used Kia Niro EV EX for sale near Chevy Chase Section Five, MD

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

My wife picked up the top of the line version used a year after it was released for under 40K. We have a level 2 charging system in place at home as we anticipated getting one EV. We immediately did a road trip from Denver, Colorado to upper state New York. I knew enough about EVs to know we'd be taking our time and learning as we went. We had some close calls as new EV owners, but always made it to our next level 3 charging station. We made it through some flooding roads in Chicago and our return trip was even faster as we'd learned much from the drive out. I loved the car so much I found the exact make and model (different color) and bought it six months later for under 30K. I wouldn't recommend anyone else road trip unless you've got time to stop frequently, but I use this daily to and from work as well as local excursions. I've had many vehicles over the last 30+ years and this is the nicest, most intuitive & fast (never leaving Eco Mode). I think the reason many are currently hitting the market and substantially lower prices than that initial $48K is most likely a leasing situation, so take advantage of the prices dropping on these very rewarding EVs.

Great customer service. Great atmosphere. Very friendly staff. Would highly recommend to friends and family

Overall an amazing car. 36,000 miles in just over 1 1/2 years (about 2,000 miles per month). Handles wonderfully, zero repairs so far. Gets 3.5 miles/kW on average in the NYC area - worst in winter, best when using no heat or AC in stop and go driving, but 3.5 is the average. Points taken off for reflective surfaces in the cabin that can blind you when sunlight hits them at the "right" angle. Some stupid head-unit and HVAC quicks (which car doesn't have them?), including settings that -should- stick when re-starting, but do not, and poor control of instrument lighting, which is not consistent across the dashboard. Lots of cargo space with rear seats folded down, and ample legroom in front AND back for passengers. So, I do love the car and love driving it. Would easily consider another Kia EV in the future.

A big shout out and thanks to Dwayne Brinkley this guy is number 1 I highly recommend

We've had our Niro for just over a year. That's when we got the notice that Kia Connect "Ultimate" the tech package was being disconnected. We no longer have remote door locks, remote starting and other features unless we're willing to pay $150 -200 per year after dropping $40,000+ for these features. This must be their definition of "service after the sale."

Garry is always a pleasure to work with. Customer service is top notch! Garry is extremely knowledgeable and friendly! We get all of our vehicles serviced with Garry!

Picked up in February 2022. Great commuter car, 200 + miles per charge, but lack of level 3 charge stations restricts long distance trips. Even in Economy mode car can be QUICK off the line! Driving / handling is good. Quick start in a turn, front wheel torquing can be an issue but this is with any front wheel drive car. No inside release for charge door. Have to get out, open charge door then go back to drivers door to lock the car doors. Charge door on front of car so it can get snow packed in winter. Not tow or bike receiver rated. Bottom line: Fun & economical car to drive. Enough head & shoulder room. Comfortable drivers seat. Gauges/ dials / buttons EASY to figure out. Regen brakes and paddle shifters take a bit to adjust to. If Kia gives the Niro a tow rating, I would buy it again.

Jason Barrow has now sold me my 3rd vehicle. The process has always been smooth and painless.

Amazing performance. No need for shifting with electric vehicles so acceleration is immediate. The weight of the battery keeps it grounded so you don’t miss the unneeded equipment of a gasoline engine. Just need to install a power source at home and charge up overnight. Once you do the math and deduct the expense of gas from the price…it becomes the obvious choice for you and the planet. Fab features like Smart Cruise and Auto Hold make driving FUN. Don’t overlook this one!

My visit was very satisfied. All of my service needs were addressed and explain to me by Mr. Lee Tensley. The communication was five star by his service and the price was explained to me very well. Mr. Tensley even gave me a print out of what I need done in the future and the pricing along with my car needs to be done. Donna Green with a sunshine smile!

Ms Cooper was an exceptional professional. Greeted me with kindness. Gave honest advice on what was needed to repair the vehicle. Was responsive. I never felt like I was waiting.

I commend DARCARS Customer Relations for speedy resolution of my remote start and service department issues. Once again thank you Customer Relations and a special thanks to Mr. Iman, Corporate Service Director.

Excellent team to deal with! Everyone was helpful and transparent in our dealings. I have recommended them to friends.

Great car for trips around the city. A blast to drive. Good range. Maneuvers really well in tight spaces. I’m 6’ 2” and there’s plenty of room in front and back seats. Easy to charge. Inexpensive to maintain. However, the bench seats are extremely uncomfortable. Back up beep is way too loud and annoying. Not worth the price unless there are substantial state and federal incentives.

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

The car is great to drive. Has a really decent range for being an electric vehicle. Manufacture states 239 miles per charge but I get 254 miles per charge. Quest, smooth and relaxing drive. Has plenty of power and option. The back seat as a good amount of leg room and I am 6'2". Recommend this car to anyone.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

We chose the entry level trim model. This vehicle has amazing fuel mileage and drives much better than you would expect at the price. Many of the features for this trim level are not offered on equivalent vehicles from other manufacturers.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Everything was great from start to finish. Thank you so much Easterns Auto in Glen Burnie

Great place to deal with. Earnest was terrific. Would definitely recommend them! Check them out before you go anywhere else!

The car buying experience was wonderful. Dwayne was awesome and straight forward, not wasting my time. HOWEVER, the SERVICE DEPARTMENT is a different story. The people working in Service Department treat the customers as if we are bothering their free time. My scheduled oil change took over 3 hours to be completed and no one came to me to explain why it was taking so long. When I checked out, I asked why it took over 3 hours for my oil change? They told me that they were short handed, but no apology was given. Very disappointed in the Service Department. I will be going elsewhere next time.