New and used 2025 Kia Niro Plug-In Hybrid for sale near Hebron, CT

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

I visited multiple different vehicle dealerships and explain to everyone that I was not immediately looking to buy a vehicle but will be in the coming weeks due to relocating to Connecticut and Kia of Old Saybrook’s Custome Advocate Anthony Russo was extremely understanding and helpful through the whole process and ultimately the reason why I chose to go with Kia. Showed me multiple different models and was not pushy or overbearing at any point during the experience. After deciding on a lease for a new Kia Niro PHEV I dealt with the service manager Alex Pashchak to get the final financing paperwork done and he was also terrific and not pushy at all, explained all the extended warranty packages to me in detail and helped set one up that would work perfect for me in the future. Anthony made sure to introduce me to the service department and set up my first appointment with them before I left (they were also terrific) Anthony also made sure he’s been available over the phone anytime. I had any questions about the vehicle and even reached out afterwards to make sure that I was happy with my purchase and if I had any more questions. 10 out of 10 would highly recommend to anybody I know looking to buy a car to go to Kia of Old Saybrook and work with Anthony. Best experience I ever had buying a new vehicle!!

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members